With access to over 1,200 fingerprinting locations across all 50 states, our network delivers one of the most comprehensive and convenient solutions in the industry. Whether you're a business, school, healthcare provider, or government agency, your applicants can enroll online and visit a nearby location to complete their fingerprinting quickly and efficiently.
We make it easy for organizations operating across multiple states to manage fingerprinting and background check submissions. Applicants enroll online, get fingerprinted at any participating location, and we handle direct electronic submissions to agencies such as the FBI, California DOJ, and Florida FDLE. Have unique requirements? We can tailor submission workflows to meet specific state or federal guidelines.
Streamline your billing with a single, consolidated invoice for all fingerprinting activity. Choose from daily, weekly, or monthly reports—whatever fits your workflow best. There's no payment required at the location—applicants simply check in using their QR code or token for a fast and seamless experience.
For any account or billing-related questions, you can reach our billing team at billing@certifixlivescan.com or call (800) 710-1934 ext. 4.
Yes, your invoice will include a detailed breakdown of charges. If you have any questions, you can contact our billing department for clarification.
You can update your billing information or payment method by logging into the Certifix billing portal or by contacting our billing department directly.
Yes, Certifix offers volume discounts for organizations with high fingerprinting needs. Contact us for details based on your expected volume.
Certifix accepts credit/debit cards, checks, money orders, and electronic transfers. Check with our billing department for more specific details.
Yes, account holders can view, manage, and pay invoices online through the Certifix billing portal. If you haven’t been set up for the portal, contact us at billing@certifixlivescan.com or (866) 278-2551 for assistance.
You can pay your invoices through our online payment portal or by contacting our billing department at (800) 710-1934 ext. 4 or emailing billing@certifixlivescan.com.
Organizations, businesses, and government agencies that require Live Scan fingerprinting for employees, contractors, or volunteers can apply for a Certifix account.
By opening an account, your business can streamline the fingerprinting process for multiple applicants, access volume discounts, and use our online payment portal to track and manage invoices.
To open a Certifix Live Scan account, fill out the application form on our website’s Open a Live Scan Account page. Our team will contact you with further instructions after reviewing your application.
A billing number is a 6-digit code assigned by the California Department of Justice (DOJ) to agencies that choose to be billed directly for government processing fees related to Live Scan submissions.
To pay an invoice, you can contact our billing department through the following methods:
You can also log in to view and pay invoices online at Certifix Billing Portal.
If you have not been set up to use the Certifix payment portal, please contact the billing team at billing@certifixlivescan.com or call (866) 278-2551 for assistance.
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