Corporate Billing

Nationwide fingerprinting made simple—with one invoice and zero location hassles.

  • Accounts Features

    Nationwide Coverage

    With access to over 1,200 fingerprinting locations across all 50 states, our network delivers one of the most comprehensive and convenient solutions in the industry. Whether you're a business, school, healthcare provider, or government agency, your applicants can enroll online and visit a nearby location to complete their fingerprinting quickly and efficiently.

  • Multi-State Fingerprinting & Agency Submissions

    We make it easy for organizations operating across multiple states to manage fingerprinting and background check submissions. Applicants enroll online, get fingerprinted at any participating location, and we handle direct electronic submissions to agencies such as the FBI, California DOJ, and Florida FDLE. Have unique requirements? We can tailor submission workflows to meet specific state or federal guidelines.

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    Consolidated Invoicing & Reporting

    Streamline your billing with a single, consolidated invoice for all fingerprinting activity. Choose from daily, weekly, or monthly reports—whatever fits your workflow best. There's no payment required at the location—applicants simply check in using their QR code or token for a fast and seamless experience.

Contact us to get started

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    Who we serve

    Corporations & Small Businesses

    Educational Institutions & Childcare Providers

    Healthcare & Home Care Organizations

    Government Agencies & Licensing Boards

    Legal & Financial Institutions

    Security Firms & Guard Services

    Social Service & Nonprofit Agencies

    Religious Institutions

    Volunteer & Community Groups

    FREQUENTLY ASKED QUESTIONS

    • What should I do if I have questions about my account or invoice?

      For any account or billing-related questions, you can reach our billing team at billing@certifixlivescan.com or call (800) 710-1934 ext. 4.

    • Can I get a detailed breakdown of charges on my invoice?

      Yes, your invoice will include a detailed breakdown of charges. If you have any questions, you can contact our billing department for clarification.

    • How do I update my billing information or payment method?

      You can update your billing information or payment method by logging into the Certifix billing portal or by contacting our billing department directly.

    • Are there volume discounts available for account holders?

      Yes, Certifix offers volume discounts for organizations with high fingerprinting needs. Contact us for details based on your expected volume.

    • What payment methods are accepted for billing?

      Certifix accepts credit/debit cards, checks, money orders, and electronic transfers. Check with our billing department for more specific details.

    • Can I view and manage my invoices online?

      Yes, account holders can view, manage, and pay invoices online through the Certifix billing portal. If you haven’t been set up for the portal, contact us at billing@certifixlivescan.com or (866) 278-2551 for assistance.

    • How do I pay my Certifix account invoices?

      You can pay your invoices through our online payment portal or by contacting our billing department at (800) 710-1934 ext. 4 or emailing billing@certifixlivescan.com.

    • Who qualifies for a Certifix Live Scan account?

      Organizations, businesses, and government agencies that require Live Scan fingerprinting for employees, contractors, or volunteers can apply for a Certifix account.

    • What are the benefits of opening a Live Scan account?

      By opening an account, your business can streamline the fingerprinting process for multiple applicants, access volume discounts, and use our online payment portal to track and manage invoices.

    • How do I open a Live Scan account with Certifix?

      To open a Certifix Live Scan account, fill out the application form on our website’s Open a Live Scan Account page. Our team will contact you with further instructions after reviewing your application.

    • What is a “Billing Number”?

      A billing number is a 6-digit code assigned by the California Department of Justice (DOJ) to agencies that choose to be billed directly for government processing fees related to Live Scan submissions.

      How It Works:

      • Some requesting agencies provide the billing number on the Request for Live Scan Service form to cover the DOJ processing fees on behalf of the applicant.
      • If a billing number is not present on the form and you were not provided with a Certifix Account Flyer by your requesting agency, you will be responsible for paying all fees associated with the Live Scan process.

      Summary:

      • If the form includes a billing number, the agency covers the fees.
      • If not, the applicant must cover the Live Scan fees directly.

    • Who can I contact to pay an invoice?

      To pay an invoice, you can contact our billing department through the following methods:

      You can also log in to view and pay invoices online at Certifix Billing Portal.

      Note for Certifix Clients:

      If you have not been set up to use the Certifix payment portal, please contact the billing team at billing@certifixlivescan.com or call (866) 278-2551 for assistance.

    Trusted Live Scan Fingerprinting – Read Our Customer Reviews

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