Question 1

What is Live Scan, and why is it used for background checks?

Accepted Answer

Live Scan is a digital fingerprinting system used to capture and electronically submit fingerprints to government agencies for background checks. It replaces the traditional ink-and-paper method, offering a faster, more accurate, and more secure way to submit fingerprints for various purposes, such as employment, licensing, and certifications.
Key Features of Live Scan:

Digital Fingerprinting:

Live Scan uses electronic fingerprint scanners to capture your fingerprints digitally, without the need for ink or paper.

Electronic Submission:

Once your fingerprints are captured, they are submitted electronically to state and/or federal agencies, such as the California Department of Justice (DOJ), Florida FDLE, or the FBI.
This electronic submission speeds up the background check process and eliminates the need to mail physical fingerprint cards.

Faster Results:

Live Scan results are typically processed much faster than traditional methods, with results often available within 24 to 72 hours.

Who Needs Live Scan?

Employers, licensing agencies, and government organizations use Live Scan to conduct background checks on individuals applying for jobs, licenses, permits, and certifications.

How Does It Work?

You visit an authorized Live Scan provider like Certifix, where your fingerprints are digitally captured.
Your fingerprints are then submitted electronically to the appropriate agency for processing, and your background check is conducted using your fingerprint data.

Enroll for Live Scan Services:
You can enroll online for Live Scan services through Certifix’s service selection page to find a location and begin the process.

Question 2

How do I get my TCN after completing a Florida Live Scan?

Accepted Answer

The Transaction Control Number (TCN) is a unique number assigned to your fingerprints when they&#8217;re submitted for a Florida Live Scan. You’ll usually receive your TCN on a receipt or confirmation right after your appointment. If it’s not automatically provided, ask the technician before you leave. If you used Certifix, the TCN is typically printed on your receipt or emailed to you—if not, you can contact Certifix support to request it. You can also reach out to the Live Scan provider or the agency requesting your background check, as they may have access to the TCN. The TCN is important for tracking the status of your background check with the Florida Department of Law Enforcement (FDLE), so keep it for your records.

Question 3

Where can I get Live Scan services?

Accepted Answer

You can get Live Scan fingerprinting services at various authorized locations across the U.S. Here’s how to find a provider:
1. Certifix Locations:

Certifix offers nationwide Live Scan services. You can easily locate an authorized provider by visiting the Certifix service selection page and entering your zip code or city to find the nearest Live Scan location.

2. Local Law Enforcement Agencies:

Many police departments and sheriff’s offices provide Live Scan services. Contact your local law enforcement agency to check availability and whether you need to schedule an appointment.

3. Private Live Scan Providers:

There are numerous private Live Scan providers offering fingerprinting services for employment, licensing, and background checks. These providers are often found in larger cities or urban areas.

4. In California:

If you’re in California, you can also enroll online and obtain a Token to use at any authorized Live Scan provider in the state. Visit the California Live Scan Enrollment page to start the process.

5. Mobile Live Scan Services:

Certifix also offers mobile Live Scan services for businesses or organizations that need group fingerprinting. You can request mobile services by visiting Certifix Mobile Live Scan.

Summary:
You can find a Live Scan provider near you by visiting the Certifix service selection page or contacting local law enforcement or private providers in your area.

For California Live Scan services, enroll online through Certifix California Live Scan Enrollment.

Question 4

How does the Live Scan process work?

Accepted Answer

The Live Scan process involves the digital capture and submission of fingerprints for background checks, making it faster and more efficient than traditional ink fingerprinting. Here’s a step-by-step breakdown of how it works:
1. Obtain the Request for Live Scan Service Form:

Your requesting agency (or Applicant Agency) will provide you with a Request for Live Scan Service form, which includes key details such as the ORI number (Originating Agency Identifier) that directs where the background check results should be sent.

2. Schedule an Appointment or Walk-in:

You can schedule an appointment or walk into any authorized Live Scan provider location to complete the process. In some cases, you may need to enroll online first, depending on the state.

3. Capture of Fingerprints:

At the Live Scan location, a certified technician will use a digital fingerprint scanner to capture your fingerprints electronically. This process takes only a few minutes and does not involve ink or paper.
The technician will also verify your identity by checking your valid photo ID (e.g., driver&#8217;s license or passport).

4. Electronic Submission:

Once your fingerprints are captured, they are submitted electronically to the relevant state or federal agency (e.g., California Department of Justice (DOJ), Florida FDLE, or FBI) for processing.
Electronic submission ensures faster processing times compared to mailing traditional ink fingerprint cards.

5. Receive Your Transaction Control Number (TCN) or ATI:

After submission, you will receive a Transaction Control Number (TCN) or, in California, an ATI (Applicant Transaction Identifier), which allows you to track the status of your background check.

6. Background Check Processing:

The relevant agency processes your background check using the submitted fingerprints. This can take anywhere from 24 to 72 hours, though it may take longer depending on the agency’s workload.

7. Receive Results:

Once your background check is complete, the results are sent to the requesting agency, and they will notify you of any next steps.

Enroll for Live Scan Services:
You can enroll for Live Scan services online through the Certifix service selection page to find a location and start the process.

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