Postal Express

Frequently Asked Questions

• Where to get fingerprints done near me?

  You can get fingerprinted at a nearby Certifix Live Scan location by simply entering your city or zip code. Certifix offers a nationwide network of certified providers who offer both Live Scan fingerprinting (electronic submission) and ink fingerprinting on FD-258 cards. Most locations provide both services and can assist with a variety of background checks, including those for employment, licensing, adoption, immigration, and more. Appointments are available at many sites, though walk-ins may also be accepted depending on the location.

• How much does a Live Scan cost in California?

  Live Scan in California typically costs between $50 and $100, depending on the provider and the type of background check. This includes a service fee (usually $20–$50), plus processing fees: around $32 for the California DOJ and $17 for the FBI, if a federal check is required. In some cases, the requesting agency may cover these fees using a billing number. You can visit the Certifix Live Scan website to find a provider and check exact pricing.

• How to get a copy of your personal fingerprint-based record?

  You can request a copy of your fingerprint-based background check through the FBI or the California DOJ. For an FBI report, choose the FBI Fingerprint-Based Background Check option on the Certifix service selection page. Certifix will capture your fingerprints and submit them to the FBI; once processed, you can download your report online for personal use.

  For a California DOJ record review, you’ll need to complete the Record Review Live Scan form and submit your fingerprints through a certified Live Scan provider. If you’re outside California, you can use the California Out-of-State Fingerprinting (FD-258) service through Certifix and include the DOJ’s ORI number for record review. Certifix will print your fingerprints on a card and mail it to you for submission.

• How much does it cost to get my Live Scan or ink fingerprint card processed?

  Live Scan fingerprinting typically costs between $50 and $100, which includes a service fee (usually $20–$50) and may include state and federal processing fees—about $32 for the California DOJ and $17 for the FBI, if required. However, you may not need to pay the government fees if the requesting agency has a billing number and is covering those charges.

  Ink fingerprinting on an FD-258 card usually costs $30 to $40 for the first card, with $10 to $20 for each additional card. If the card is being submitted for a background check, processing fees may apply separately depending on the agency.

• What do I need to get a Live Scan in California?

  To complete a Live Scan in California, you’ll need a Live Scan Request Form (BCIA 8016) from the agency requesting your background check. This form includes your ORI number and application details. Bring a valid photo ID, such as a driver’s license or passport, and be ready to pay the required fees, which include both a service fee and a state or federal processing fee. You can also enroll online to select a location, choose your service, and speed up the process before arriving.

• How long does fingerprint clearance take in California?

  Fingerprint clearance in California typically takes 1 to 7 days after your Live Scan appointment. The California DOJ usually processes results within 72 hours, while FBI checks (if required) can add 3 to 5 more days. Delays can occur due to poor fingerprint quality or high submission volume. Results are sent directly to the requesting agency, which will notify you once they’ve received them.

• How do I get a fingerprint clearance in California?

  To get fingerprint clearance in California, you’ll need to submit your fingerprints through Live Scan. Start by getting the correct ORI number from the agency requesting your background check—this tells the DOJ where to send your results. Then, schedule an appointment with a certified provider like Certifix Live Scan. Bring your completed Live Scan Request Form, a valid photo ID, and payment. At your appointment, your fingerprints will be captured electronically and sent to the California DOJ (and FBI, if needed). The results will be sent directly to the requesting agency, usually within 1 to 7 days.

• How do I get a fingerprint card in California?

  You can get a fingerprint card in California by enrolling online with Certifix or visiting a local provider. With Certifix, you select the FD-258 Fingerprint Card Printing Service, have your fingerprints captured digitally, and receive the printed card by mail. Some locations also offer traditional ink fingerprinting, where your prints are rolled onto an FD-258 card in person. Both options provide a completed card ready to submit to the requesting agency.

• Does The UPS Store provide Live Scan fingerprinting?

  Some UPS Store locations do offer Live Scan fingerprinting, but not all. These services are typically provided through third-party partners. It’s best to contact your local UPS Store to confirm availability and schedule an appointment. For a more reliable option, you can use the Certifix Live Scan location search to find a certified provider near you.

• What are the steps involved in completing California Live Scan fingerprinting?

  First, get the Request for Live Scan Service form (BCIA 8016) from your employer or agency, or download it from the California DOJ website. Then, schedule an appointment with a certified Live Scan provider—walk-ins are accepted at some locations, but it’s best to book ahead. Bring your completed form, a valid photo ID, and payment to the appointment. During the visit, your fingerprints will be taken electronically and submitted to the California DOJ (and the FBI, if required). You’ll receive a receipt with an ATI number, which you can use to track your submission. Results are sent directly to the requesting agency, usually within 1 to 2 weeks.

• What are the common uses of California Live Scan fingerprinting?

  California Live Scan fingerprinting is required for many jobs, licenses, and background checks. It’s commonly used for state-regulated professions like teachers, healthcare workers, security guards, real estate agents, and contractors. It’s also required for law enforcement jobs, professional licensing boards, volunteers working with children or the elderly, foster care and adoption, CCW permits, and some immigration or visa processes. Many state agencies and government jobs also use Live Scan to screen applicants for roles that involve sensitive information or public trust.

• How should I prepare for a California Live Scan fingerprinting appointment?

  Before your appointment, complete the Request for Live Scan Service form (BCIA 8016) provided by your agency or download it from the California DOJ website. Bring a valid photo ID, such as a driver’s license or passport. Make sure your hands are clean and free of cuts; apply lotion in advance if your skin is dry, but avoid it right before your scan. Confirm the fees and accepted payment methods with your Live Scan provider ahead of time. It’s best to schedule an appointment to avoid waiting, and check with your requesting agency for any additional forms or instructions.

• What is the difference between California Live Scan and traditional ink fingerprinting?

  The main difference is how the fingerprints are captured and submitted. Live Scan is a digital method where your prints are scanned and sent electronically to agencies like the California DOJ or FBI. It’s faster, more accurate, and commonly used for state-required background checks in California. Ink fingerprinting, on the other hand, involves rolling your fingers in ink and pressing them onto a fingerprint card (like the FD-258). These cards must be mailed in, so the process takes longer and is more prone to smudges or errors. Ink is often used for out-of-state, federal, or specific agency requests.