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Frequently Asked Questions

How do I get my TCN after completing a Florida Live Scan?

The Transaction Control Number (TCN) is a unique number assigned to your fingerprints when they’re submitted for a Florida Live Scan. You’ll usually receive your TCN on a receipt or confirmation right after your appointment. If it’s not automatically provided, ask the technician before you leave. If you used Certifix, the TCN is typically printed on your receipt or emailed to you—if not, you can contact Certifix support to request it. You can also reach out to the Live Scan provider or the agency requesting your background check, as they may have access to the TCN. The TCN is important for tracking the status of your background check with the Florida Department of Law Enforcement (FDLE), so keep it for your records.

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