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Frequently Asked Questions

Mobile Services

What do I need to know about mobile services? Back to top

Our mobile fingerprint operators use our state-of-the-art system to take high quality Live Scan submissions at your location. We charge an event service fee and a per-applicant rolling fee. We also offer volume discounts for larger groups. Our customer service team will answer any questions before and after the event. We’re available 7 days a week and can easily fit into your schedule. Just let us know what your event needs are. All Live Scans are securely transmitted within 24 hours to the government for processing. If any Live Scan transaction is rejected based on fingerprint quality, we can arrange for complimentary resubmission.