Corporate Billing

Nationwide fingerprinting made simple—with one invoice and zero location hassles.

  • Accounts Features

    Nationwide Coverage

    Access over 1,200 fingerprinting locations nationwide, allowing your applicants to enroll online and complete their fingerprints quickly and efficiently. No payment is required at the location—everything is managed through your Certifix account for a seamless experience.

  • Multi-State Fingerprinting & Agency Submissions

    Support applicants across multiple states with a unified workflow. Applicants can visit any participating Certifix location, and we manage secure electronic submissions to agencies including the FBI, California DOJ, and Florida FDLE. Available services include FD-258 card printing, Florida Level 2 submissions, FBI background checks, and California out-of-state fingerprinting.

  • accounts-feature-icon1-min

    Consolidated Invoicing & Reporting

    Simplify billing with one consolidated invoice for all fingerprinting activity across your organization. Applicants check in using their QR code or token, ensuring a fast and consistent experience. Comprehensive reporting helps your team track usage and maintain compliance—whether you operate in California or nationwide.

Contact us to get started

    I consent to receive SMS from Certifix. Reply STOP to opt-out; Reply HELP; Message and data rates apply; Messaging frequency may vary. I agree to the Privacy Policy.

    Who we serve

    Corporations & Small Businesses

    Streamline hiring by sending applicants to any of our 1,200+ locations for FBI background checks, FD-258 cards, or state-required submissions.

    Educational Institutions & Childcare Providers

    Easily manage fingerprinting for teachers, staff, and volunteers with fast enrollment and agency-compliant submissions.

    Healthcare & Home Care Organizations

    Meet screening requirements for nurses, caregivers, and medical staff through convenient nationwide fingerprinting.

    Government Agencies & Licensing Boards

    Support high-volume applicant processing with multi-state submissions and customizable compliance workflows.

    Legal & Financial Institutions

    Process fingerprints for attorneys, financial professionals, and banking personnel using FD-258 cards and FBI background checks.

    Security Firms & Guard Services

    Enroll guards and security officers for required background checks and state licensing fingerprint submissions.

    Social Service & Nonprofit Agencies

    Screen counselors, caseworkers, and volunteers while managing all activity through a single consolidated account.

    Religious Institutions

    Simplify screening for clergy, staff, and volunteers with easy enrollment and nationwide coverage.

    Volunteer & Community Groups

    Quickly onboard volunteers through accessible fingerprinting locations and streamlined account-based management.

    FREQUENTLY ASKED QUESTIONS

    • What should I do if I have questions about my account or invoice?

      For any account or billing-related questions, you can reach our billing team at billing@certifixlivescan.com or call (800) 710-1934 ext. 4.

    • Can I get a detailed breakdown of charges on my invoice?

      Yes, your invoice will include a detailed breakdown of charges. If you have any questions, you can contact our billing department for clarification.

    • How do I update my billing information or payment method?

      You can update your billing information or payment method by logging into the Certifix billing portal or by contacting our billing department directly.

    • Are there volume discounts available for account holders?

      Yes, Certifix offers volume discounts for organizations with high fingerprinting needs. Contact us for details based on your expected volume.

    • What payment methods are accepted for billing?

      Certifix accepts credit/debit cards, checks, money orders, and electronic transfers. Check with our billing department for more specific details.

    • Can I view and manage my invoices online?

      Yes, account holders can view, manage, and pay invoices online through the Certifix billing portal. If you haven’t been set up for the portal, contact us at billing@certifixlivescan.com or (866) 278-2551 for assistance.

    • How do I pay my Certifix account invoices?

      You can pay your invoices through our online payment portal or by contacting our billing department at (800) 710-1934 ext. 4 or emailing billing@certifixlivescan.com.

    • Who qualifies for a Certifix Live Scan account?

      Organizations, businesses, and government agencies that require Live Scan fingerprinting for employees, contractors, or volunteers can apply for a Certifix account.

    • What are the benefits of opening a Live Scan account?

      By opening an account, your business can streamline the fingerprinting process for multiple applicants, access volume discounts, and use our online payment portal to track and manage invoices.

    • How do I open a Live Scan account with Certifix?

      To open a Certifix Live Scan account, fill out the application form on our website’s Open a Live Scan Account page. Our team will contact you with further instructions after reviewing your application.

    • What is a “Billing Number”?

      A billing number is a 6-digit code assigned by the California Department of Justice (DOJ) to agencies that choose to be billed directly for government processing fees related to Live Scan submissions.

      How It Works:

      • Some requesting agencies provide the billing number on the Request for Live Scan Service form to cover the DOJ processing fees on behalf of the applicant.
      • If a billing number is not present on the form and you were not provided with a Certifix Account Flyer by your requesting agency, you will be responsible for paying all fees associated with the Live Scan process.

      Summary:

      • If the form includes a billing number, the agency covers the fees.
      • If not, the applicant must cover the Live Scan fees directly.

    • Who can I contact to pay an invoice?

      To pay an invoice, you can contact our billing department through the following methods:

      You can also log in to view and pay invoices online at Certifix Billing Portal.

      Note for Certifix Clients:

      If you have not been set up to use the Certifix payment portal, please contact the billing team at billing@certifixlivescan.com or call (866) 278-2551 for assistance.

    CertifixLiveScanLogo