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Frequently Asked Questions

• Where can I find a Live Scan service provider in Florida?

  You can find a Live Scan provider in Florida by using the Certifix website. Certifix offers certified locations statewide that can submit fingerprints to the Florida Department of Law Enforcement (FDLE) and the Agency for Health Care Administration (AHCA). Search by city or zip code to find a nearby location and view available services.

• How long is a Live Scan valid in Florida?

  A Live Scan submission in Florida is valid only for the specific agency and purpose it was submitted for. Each submission is linked to a unique ORI number and cannot be reused or transferred to another employer, license, or application. If you need a background check for a different purpose, a new Live Scan is required.

• How do I submit a Live Scan in Florida?

  To submit a Live Scan in Florida, you’ll need the ORI number provided by the requesting agency. You can enroll online in advance or visit a participating Certifix location with a valid photo ID. If you enroll online, payment is completed ahead of time and you’ll only need to check in at the location.

  Fingerprints are submitted electronically to the Florida Department of Law Enforcement (and the FBI, if required). You’ll receive a Transaction Control Number (TCN) to track your background check, and results are sent directly to the requesting agency, typically within 1 to 5 business days. Out-of-state applicants must enroll online.

• How do I submit fingerprints for the Florida Board of Nursing?

  If you’re applying to the Florida Board of Nursing, you can submit your fingerprints electronically using Certifix’s nationwide Live Scan service. Your fingerprints are securely transmitted to the Florida Department of Law Enforcement (FDLE) using the Board of Nursing’s ORI number, and you’ll receive a Transaction Control Number (TCN) to track your submission. A fingerprint card is not required.

• How do I get my Live Scan results in Florida?

  In Florida, Live Scan results are not sent directly to you. Instead, they are sent to the agency or organization that requested your background check, such as an employer, licensing board, or government agency. After your fingerprints are submitted to the Florida Department of Law Enforcement (FDLE)—and the FBI, if required—the results are reviewed and delivered directly to that agency. If you need to check the status or see the results, you’ll need to contact the requesting agency. You can also track the submission using your Transaction Control Number (TCN), which you receive after your appointment. Keep in mind, FDLE and the FBI do not provide background check results to individuals.

• What is the difference between Live Scan and a background check?

  Live Scan and a background check are related but not the same. Live Scan is the process of capturing your fingerprints electronically and submitting them to a government agency such as the FBI, FDLE, or a state authority. It does not provide results on its own.

  A background check is the review of criminal or other records performed by the requesting agency using those fingerprints to verify identity and search their databases. In short, Live Scan collects and submits fingerprints, while the background check is the evaluation of records based on that submission.

• What do I need to bring with me for Live Scan fingerprinting?

  Bring a valid government-issued photo ID, such as a driver’s license or passport. If your requesting agency provided an ORI number or reference information, have that available. Payment requirements vary by location, so be sure to confirm accepted payment methods in advance.

• How long does the Live Scan fingerprinting process take?

  The fingerprinting appointment usually takes about 10 to 15 minutes. After submission, background check results are typically processed within a few days, depending on the requesting agency. Additional time may be needed if fingerprints require review or resubmission.

• What happens if my fingerprints are rejected by FDLE?

  If your fingerprints are rejected by FDLE, it’s usually due to fingerprint quality issues. The requesting agency will be notified, and you may be allowed to resubmit your fingerprints within a specified time frame. FDLE generally permits a reprint if the rejection was due to quality.

  If fingerprints are rejected more than once, the requesting agency may require an alternate process, such as a name-based background check. For next steps, follow the instructions provided by the agency or contact Certifix for guidance.

• Can I use my Live Scan fingerprinting results for multiple purposes?

  No. Live Scan fingerprint submissions are tied to a specific agency and purpose using an ORI number. The results are sent only to the requesting agency and cannot be reused or shared for other applications. If you need a background check for multiple purposes, a separate Live Scan submission is required for each request.

• What are the benefits of Live Scan fingerprinting compared to ink fingerprinting?

  Live Scan fingerprinting captures fingerprints electronically, making the process faster, cleaner, and more accurate than traditional ink fingerprinting. Fingerprint quality can be verified in real time, which helps reduce errors and rejections. Electronic submission also eliminates mailing delays and improves overall reliability.

• Is Live Scan fingerprinting required for all types of background checks in Florida?

  No. Live Scan fingerprinting is required for many Florida state-regulated background checks, including professional licensing, employment, and roles involving vulnerable populations. Some private or non-regulated background checks may not require Live Scan. Always confirm the fingerprinting method required with the requesting agency.

• How can I obtain a fingerprint card in Florida?

  You can obtain a fingerprint card in Florida through a certified provider like Certifix, which offers FD-258 fingerprint card printing using electronic fingerprint capture. Your fingerprints are printed onto an official FD-258 card and mailed to you. Some local law enforcement agencies also provide fingerprinting services.

• How many fingerprint cards are required for a concealed carry license in Florida?

  You only need one FD-258 fingerprint card to apply for a concealed carry license in Florida. The card must be completed by a certified fingerprint technician and submitted with your application to the Florida Department of Agriculture and Consumer Services (FDACS). You can have your fingerprints taken at a local law enforcement agency or through a certified provider like Certifix. Be sure to follow FDACS instructions carefully to ensure proper submission and avoid delays.

• How do I fill out a fingerprint card for Florida?

  Complete the personal information section using the details provided by the requesting agency, including your name and ORI number if applicable. Do not write in the fingerprint boxes—fingerprints must be taken by a trained technician. Always review your information for accuracy before submitting the card. For a faster option, fingerprints can be submitted electronically using Florida Live Scan.

• How do I request fingerprint cards from FDLE by mail?

  Fingerprint cards may be requested directly from the Florida Department of Law Enforcement. Once received, fingerprints must be taken by a qualified provider and submitted according to the requesting agency’s instructions. As an alternative, fingerprints can be submitted electronically using Florida Live Scan, which is typically faster than using fingerprint cards.