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Frequently Asked Questions

• Can I get an FBI background check at an Arizona Certifix location?

  Yes. Arizona Certifix locations offer FBI fingerprint-based background checks. Your fingerprints are submitted directly to the FBI, and once processing is complete, you receive your FBI Identity History Summary report. This service is separate from Arizona Fingerprint Clearance Card applications, which require fingerprints to be submitted on an FD-258 fingerprint card and mailed to the Arizona Department of Public Safety along with your application and payment. Be sure to select the correct service based on whether you need an FBI report or an Arizona Fingerprint Clearance Card.

• How do I get a Fingerprint Clearance Card for real estate licensing in Arizona?

  Arizona real estate licensing requires a Fingerprint Clearance Card issued by Arizona DPS. Certifix can capture your fingerprints and provide an FD-258 fingerprint card. You submit the card, real estate application, and required payment to DPS to complete the process.

• How do I replace a lost Fingerprint Clearance Card in Arizona?

  If your Fingerprint Clearance Card is lost, request a replacement directly through Arizona DPS. Replacement cards are issued by DPS and mailed to you. Certifix does not replace clearance cards but provides fingerprinting services for new applications when needed.

• How do I get an Arizona IVP Fingerprint Clearance Card?

  To apply for an IVP (Identity Verified Prints) Fingerprint Clearance Card, submit an application to Arizona DPS and include fingerprints on an FD-258 card. Certifix provides the fingerprint card after capturing your fingerprints. You then mail the card, application, and payment to DPS as instructed.

• How do I fix errors on my fingerprint card in Arizona?

  If your fingerprint card has errors or poor-quality prints, the best solution is to get a new one. You can re-enroll online with Certifix to have your fingerprints recaptured and printed onto a fresh FD-258 card. Be sure to double-check that your personal information is accurate before submitting the new card to the requesting agency.

• Do I need a fingerprint card for fingerprinting in Arizona?

  Yes. Arizona DPS requires fingerprints to be submitted on a physical FD-258 fingerprint card for Fingerprint Clearance Card applications. Certifix provides fingerprint card services so applicants can submit their fingerprints properly with their application and payment to the state.

• Who can get an Arizona Fingerprint Clearance Card?

  Applicants who pass a state and federal background check through Arizona DPS may receive a Fingerprint Clearance Card. These cards are commonly required for employment or licensing in fields such as education, healthcare, real estate, and other regulated professions.

• Can a felon get a Fingerprint Clearance Card in Arizona?

  Eligibility depends on the type of offense. Some convictions automatically disqualify an applicant, while others may still allow approval. In certain cases, applicants may apply for a good cause exception through the Arizona Board of Fingerprinting. Fingerprints must still be submitted on an FD-258 card as part of the application process.

• What is a Level 1 Fingerprint Clearance Card in Arizona?

  A Level 1 Fingerprint Clearance Card is the most comprehensive clearance issued by the Arizona Department of Public Safety. It is required for roles involving children, vulnerable adults, or other sensitive positions, including education, childcare, and healthcare. The review includes a full state and federal criminal history check, and the card is valid for six years.

• How long is an Arizona Fingerprint Clearance Card valid?

  Arizona Fingerprint Clearance Cards are valid for six years. To continue working in roles that require a clearance card, you must renew before the card expires by submitting a new application and fingerprints to Arizona DPS.

• How do I renew my Fingerprint Clearance Card in Arizona?

  To renew, submit a renewal application and new fingerprints to Arizona DPS before your current card expires. Certifix can capture your fingerprints and provide an FD-258 fingerprint card, which you mail with your renewal application and payment to DPS.

• How do I get a fingerprint card in Arizona?

  Certifix provides fingerprint card services in Arizona by capturing your fingerprints and printing them onto an FD-258 fingerprint card. If you visit the Certifix Phoenix location, the fingerprint card is typically provided the same day. At all other locations, the completed fingerprint card is mailed to you after your fingerprinting session. You then submit the card with your application and payment to the Arizona Department of Public Safety.

• Where can I get a Fingerprint Clearance Card in Arizona?

  Fingerprint Clearance Cards are issued by the Arizona Department of Public Safety (DPS). As part of the application process, you must submit fingerprints on an FD-258 fingerprint card. Certifix provides fingerprinting services in Arizona to capture your fingerprints and prepare the required fingerprint card, which you then mail to DPS along with your application and payment.

• How much does a Fingerprint Clearance Card cost in Arizona?

  Arizona DPS typically charges a processing fee of about $67 for a Fingerprint Clearance Card. This fee is paid directly to DPS with your application. Certifix charges a separate fee for fingerprinting and preparing the FD-258 fingerprint card.