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Frequently Asked Questions

Why can the Arizona DPS suspend my Fingerprint Clearance Card?

The Arizona Department of Public Safety (DPS) can suspend your Fingerprint Clearance Card if you’re arrested, charged, or convicted of a disqualifying offense. This includes serious crimes like felonies or offenses involving children or violence. Suspension may also occur if you fail to report an arrest or if you’re awaiting a good cause exception review. DPS will notify you if your card is suspended, and you’ll have the chance to respond or appeal. Certifix provides fingerprinting only and is not involved in the suspension or appeal process.

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