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If my requesting agency has an account with Certifix, can I go to any of your locations?

Yes, if your requesting agency has an account with Certifix, you can go to any of our nationwide locations, but you will need to enroll online first. During online enrollment, the system will prompt you to enter the Certifix account number at the final step.

How to Enroll:

• Your requesting agency should provide you with the exact online enrollment URL to avoid confusion. Below are the specific services and their enrollment URLs:
  • FD-258 Fingerprint Card Printing Service:
    Enroll here
  • Florida Level 2 Live Scan Submission (FDLE/AHCA):
    Enroll here
  • FBI Fingerprint-Based Background Check:
    Enroll here
  • California Out-of-State Fingerprinting (FD-258):
    Enroll here

For California Applicants:

• If you are in California, you can walk into any of the listed Certifix locations after enrolling online and obtaining a Token through the California Live Scan Enrollment page.
• If you are outside California but need to submit fingerprints to the California Department of Justice, enroll online for the California Out-of-State Fingerprinting (FD-258) service.

Summary:

• Enroll online first, entering your agency’s Certifix account number at the final step.
• Use the correct service URL for your specific needs.