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Frequently Asked Questions

• What is Live Scan, and why is it used for background checks?

  Live Scan is a digital fingerprinting system used to capture and electronically submit fingerprints to government agencies for background checks. It replaces the traditional ink-and-paper method, offering a faster, more accurate, and more secure way to submit fingerprints for various purposes, such as employment, licensing, and certifications.

  Key Features of Live Scan:

  1. Digital Fingerprinting:
     • Live Scan uses electronic fingerprint scanners to capture your fingerprints digitally, without the need for ink or paper.
  2. Electronic Submission:
     • Once your fingerprints are captured, they are submitted electronically to state and/or federal agencies, such as the California Department of Justice (DOJ), Florida FDLE, or the FBI.
     • This electronic submission speeds up the background check process and eliminates the need to mail physical fingerprint cards.
  3. Faster Results:
     • Live Scan results are typically processed much faster than traditional methods, with results often available within 24 to 72 hours.

  Who Needs Live Scan?

  • Employers, licensing agencies, and government organizations use Live Scan to conduct background checks on individuals applying for jobs, licenses, permits, and certifications.

  How Does It Work?

  • You visit an authorized Live Scan provider like Certifix, where your fingerprints are digitally captured.
  • Your fingerprints are then submitted electronically to the appropriate agency for processing, and your background check is conducted using your fingerprint data.

  Enroll for Live Scan Services:

  You can enroll online for Live Scan services through Certifix’s service selection page to find a location and begin the process.

• Is Live Scan the same as a background check?

  No, Live Scan and a background check are not the same, but they are closely related. Live Scan is a digital fingerprinting method used to collect and submit your fingerprints electronically, which are then used as part of the background check process.

  How Live Scan and Background Checks Work Together:

  1. Live Scan (Fingerprinting):
     • Live Scan is the process of capturing your fingerprints digitally using a scanner. These fingerprints are then submitted electronically to state or federal agencies, such as the California Department of Justice (DOJ) or the FBI, for processing.
  2. Background Check:
     • A background check is the review of your criminal history and other relevant records by government agencies or employers. Fingerprints collected through Live Scan are used to match against law enforcement databases to verify if you have a criminal record or other disqualifying history.

  Key Differences:

  • Live Scan is the method of fingerprinting, while the background check is the actual investigation of your criminal and personal history based on the fingerprints and other identifying information.
  • Live Scan provides fingerprints that are used to conduct the background check, but the background check itself includes looking into various databases and records for your criminal history.

  Summary:

  Live Scan is a fingerprinting method that supports the background check process, but the background check is a broader review of your history. Both are often required for jobs, licenses, or certifications.

  You can enroll for Live Scan services through the Certifix service selection page.

• Why do I need a Live Scan fingerprinting?

  You may need Live Scan fingerprinting for several reasons, depending on the requirements of your employer, licensing board, or government agency. Live Scan is typically used for conducting background checks to ensure the safety and integrity of certain jobs and responsibilities. Here are the main reasons why Live Scan is required:

  1. Employment Background Checks:

  • Many jobs, especially in sensitive sectors such as healthcare, education, law enforcement, and government, require a thorough background check, including fingerprinting. Live Scan helps confirm the identity of job applicants and checks for any criminal history that could disqualify them from certain roles.

  2. Professional Licensing:

  • If you’re applying for a professional license, such as to become a real estate agent, contractor, or healthcare professional, Live Scan is often required as part of the licensing process to verify your background and ensure you meet regulatory standards.

  3. Volunteer Work:

  • Many organizations require background checks for individuals working with vulnerable populations, such as children, the elderly, or disabled individuals. Live Scan is often mandated to ensure the safety of these groups.

  4. Government Clearances:

  • If you are applying for a job or position that requires government clearance, Live Scan fingerprinting is a standard part of the security clearance process to check for any disqualifying criminal records.

  5. Certifications and Permits:

  • You may need a Live Scan for certain certifications or permits, such as a firearm permit, notary public certification, or for adoptions and foster care.

  6. Compliance with Legal Requirements:

  • Some laws and regulations mandate that individuals in specific roles or professions undergo fingerprint-based background checks. This ensures compliance with state or federal statutes that aim to protect the public.

  Summary:

  Live Scan ensures a thorough and accurate background check, helping agencies, employers, and licensing boards verify your identity and check for any criminal history that may affect your eligibility for certain jobs, licenses, or volunteer positions.

  If you need Live Scan, you can enroll online through Certifix’s service selection page to get started.

• Who needs Live Scan fingerprinting?

  Live Scan fingerprinting is required by a wide range of individuals and professionals who need to undergo background checks for legal, employment, or licensing purposes. Here’s a look at who typically needs Live Scan:

  1. Employment Background Checks:

  • Individuals applying for jobs in sectors that require high levels of trust or access to sensitive information often need Live Scan fingerprinting. This includes:
    • Healthcare professionals (doctors, nurses, caregivers).
    • Teachers and school employees.
    • Law enforcement personnel (police officers, security guards).
    • Government employees.

  2. Professional Licensing:

  • Many professional licenses require Live Scan fingerprinting as part of the application process. Common fields include:
    • Real estate agents.
    • Contractors.
    • Attorneys.
    • Foster parents.
    • Childcare providers.

  3. Volunteer Work:

  • Individuals working in volunteer positions, particularly those involving vulnerable populations (e.g., children, elderly, or disabled), are often required to complete a Live Scan background check.

  4. Certifications and Permits:

  • Certain certifications, permits, or applications may require fingerprinting. Examples include:
    • Firearm permits.
    • Notary public applications.
    • Adoptions and foster care approvals.

  5. Government Clearances:

  • Applicants seeking government jobs or clearances at local, state, or federal levels may need to undergo Live Scan fingerprinting as part of the security clearance process.

  6. Immigration and Citizenship Applications:

  • Some immigration or citizenship applications require fingerprinting to verify identity and conduct a criminal background check.

  Enroll for Live Scan Services:

  If you need Live Scan for employment, licensing, or other purposes, you can enroll online through Certifix’s service selection page to get started.

• Where can I get Live Scan services?

  You can get Live Scan fingerprinting services at various authorized locations across the U.S. Here’s how to find a provider:

  1. Certifix Locations:

  • Certifix offers nationwide Live Scan services. You can easily locate an authorized provider by visiting the Certifix service selection page and entering your zip code or city to find the nearest Live Scan location.

  2. Local Law Enforcement Agencies:

  • Many police departments and sheriff’s offices provide Live Scan services. Contact your local law enforcement agency to check availability and whether you need to schedule an appointment.

  3. Private Live Scan Providers:

  • There are numerous private Live Scan providers offering fingerprinting services for employment, licensing, and background checks. These providers are often found in larger cities or urban areas.

  4. In California:

  • If you’re in California, you can also enroll online and obtain a Token to use at any authorized Live Scan provider in the state. Visit the California Live Scan Enrollment page to start the process.

  5. Mobile Live Scan Services:

  • Certifix also offers mobile Live Scan services for businesses or organizations that need group fingerprinting. You can request mobile services by visiting Certifix Mobile Live Scan.

  Summary:

  You can find a Live Scan provider near you by visiting the Certifix service selection page or contacting local law enforcement or private providers in your area.

  • For California Live Scan services, enroll online through Certifix California Live Scan Enrollment.

• How does the Live Scan process work?

  The Live Scan process involves the digital capture and submission of fingerprints for background checks, making it faster and more efficient than traditional ink fingerprinting. Here’s a step-by-step breakdown of how it works:

  1. Obtain the Request for Live Scan Service Form:

  • Your requesting agency (or Applicant Agency) will provide you with a Request for Live Scan Service form, which includes key details such as the ORI number (Originating Agency Identifier) that directs where the background check results should be sent.

  2. Schedule an Appointment or Walk-in:

  • You can schedule an appointment or walk into any authorized Live Scan provider location to complete the process. In some cases, you may need to enroll online first, depending on the state.

  3. Capture of Fingerprints:

  • At the Live Scan location, a certified technician will use a digital fingerprint scanner to capture your fingerprints electronically. This process takes only a few minutes and does not involve ink or paper.
  • The technician will also verify your identity by checking your valid photo ID (e.g., driver’s license or passport).

  4. Electronic Submission:

  • Once your fingerprints are captured, they are submitted electronically to the relevant state or federal agency (e.g., California Department of Justice (DOJ), Florida FDLE, or FBI) for processing.
  • Electronic submission ensures faster processing times compared to mailing traditional ink fingerprint cards.

  5. Receive Your Transaction Control Number (TCN) or ATI:

  • After submission, you will receive a Transaction Control Number (TCN) or, in California, an ATI (Applicant Transaction Identifier), which allows you to track the status of your background check.

  6. Background Check Processing:

  • The relevant agency processes your background check using the submitted fingerprints. This can take anywhere from 24 to 72 hours, though it may take longer depending on the agency’s workload.

  7. Receive Results:

  • Once your background check is complete, the results are sent to the requesting agency, and they will notify you of any next steps.

  Enroll for Live Scan Services:

  You can enroll for Live Scan services online through the Certifix service selection page to find a location and start the process.

• What is a requesting agency, and how does it relate to fingerprint-based background checks?

  A requesting agency (or Applicant Agency in California) is an organization or entity that requires individuals to complete Live Scan fingerprinting or background checks for various purposes, such as employment, licensing, or certification.

  Key Features:

  1. ORI Number (Originating Agency Identifier):
     • Requesting agencies are usually assigned an ORI number, which allows them to submit fingerprint-based background check requests to state or federal law enforcement agencies.
     • The FBI and state agencies issue ORI numbers to organizations that qualify under federal or state statutes.
  2. State and Federal Agencies:
     • In many states, requesting agencies are typically state agencies, such as schools, healthcare institutions, and law enforcement departments. These agencies can request background checks from their state or federal law enforcement bodies.
  3. In California:
     • California allows a wider range of organizations to apply to become an Applicant Agency as long as there is a state statute that mandates the background checks for their organization type. This allows businesses, nonprofits, and other entities to obtain ORI numbers and request fingerprint-based background checks.
  4. Federal ORI Numbers:
     • The FBI issues ORI numbers to certain organizations that qualify under federal law, allowing these agencies to submit federal background check requests.

  Summary:

  Once an agency obtains an ORI number, they can access state and/or federal records for fingerprint-based background checks. The process enables them to meet statutory requirements for hiring, licensing, or certifying individuals.

  For more information on Applicant Agencies in California, you can visit the California DOJ website.

• What is Live Scan Fingerprinting?

  Live Scan Fingerprinting is a modern, digital method of capturing and submitting fingerprints electronically to state and federal agencies for background checks.
  It replaces the traditional ink-and-paper method of fingerprinting, offering several advantages in terms of speed, accuracy, and convenience.

  Key Features of Live Scan Fingerprinting:

  1. Digital Fingerprint Capture:
     • Live Scan uses a digital scanner to capture fingerprints electronically.
       This eliminates the need for ink and paper, resulting in more accurate fingerprint images and reducing the likelihood of smudges or errors.
  2. Electronic Submission:
     • After your fingerprints are captured, they are submitted electronically to the appropriate government agencies, such as the California Department of Justice (DOJ), the Florida Department of Law Enforcement (FDLE), or the FBI, for processing.
     • This method speeds up the background check process compared to mailing fingerprint cards.
  3. Used for Various Background Checks:

  Live Scan Fingerprinting is required for various purposes, such as:

  1. • • Employment background checks.
       • Professional licenses (e.g., healthcare, education, security).
       • Government clearances.
       • Certifications and volunteer work.
  2. Faster Processing Times:
     • Because fingerprints are submitted digitally, background checks are processed much faster than traditional methods, with results often available within 24 to 72 hours.
       

       How It Works:

  • • You visit a Live Scan provider like Certifix, where a technician will capture your fingerprints using a digital Live Scan machine.
    • Your fingerprints are then submitted electronically to the appropriate agency, where they are processed for your background check.

  Enroll for Live Scan Services:

  You can enroll online for Live Scan fingerprinting services through Certifix. Simply visit the Certifix service selection page to get started.

• What are the benefits of Live Scan?

  Live Scan offers several advantages over traditional ink fingerprinting, making it the preferred method for background checks in many industries and states. Here are the key benefits:

  1. Faster Processing:

  • With Live Scan, fingerprints are captured digitally and submitted electronically, allowing background checks to be processed much faster compared to mailing ink fingerprint cards.
  • Results are typically available within 24 to 72 hours, depending on the agency’s workload.

  2. Increased Accuracy:

  • Digital fingerprinting eliminates the common errors associated with traditional ink fingerprinting, such as smudges or incomplete prints. This reduces the likelihood of rejected fingerprints and the need for reprints.
  • The electronic capture process also ensures clearer, more precise fingerprint images, leading to better accuracy during the background check process.

  3. Convenience:

  • No need for mailing: Live Scan fingerprints are transmitted electronically, so there’s no need to mail physical fingerprint cards, saving time and avoiding postal delays.
  • Wide availability: Live Scan services are available at many locations across the U.S., and applicants can choose a convenient location to complete their fingerprinting.

  4. Enhanced Security:

  • The Live Scan process ensures that fingerprints are transmitted securely and directly to the appropriate state or federal agency. This reduces the risks associated with mailing physical fingerprint cards, such as loss or tampering.
  • The digital submission process helps maintain data privacy by eliminating unnecessary handling of physical fingerprint cards.

  5. Compliance with State and Federal Standards:

  • Many states, including California and Florida, require Live Scan for various types of background checks, such as employment, licensing, and certifications.
  • Live Scan meets the standards set by state agencies like the California Department of Justice (DOJ) and federal agencies like the FBI.

  6. Environmentally Friendly:

  • Live Scan is a paperless process, which reduces the need for ink, paper fingerprint cards, and other physical resources, making it a more environmentally friendly option.

  Enroll for Live Scan Services:

  To take advantage of the benefits of Live Scan, you can enroll online through Certifix’s service selection page for fast and secure fingerprinting services.

• What is the background of Live Scan?

  Live Scan is a modern, digital fingerprinting process used for background checks, introduced as an alternative to traditional ink-and-paper fingerprinting. Here’s a brief background:

  1. Development of Live Scan:

  • Live Scan technology was developed to improve the efficiency and accuracy of fingerprint-based background checks. Unlike traditional fingerprinting, which involved ink and paper, Live Scan uses digital scanning devices to capture fingerprints electronically.
  • The captured fingerprints are then submitted electronically to state or federal agencies for background checks, reducing the time required for processing and minimizing errors associated with manual handling.

  2. Adoption and Use:

  • Live Scan has become the standard method for submitting fingerprints in many states, including California, where it’s widely used for employment, licensing, certifications, and other legal purposes.
  • Many states, including Florida and federal agencies like the FBI, also use Live Scan for background checks in sectors such as healthcare, law enforcement, and education.

  3. Key Benefits of Live Scan:

  • Speed: Fingerprints are transmitted electronically, allowing for faster processing times—often within 24 to 72 hours.
  • Accuracy: Digital scans reduce the risk of smudges or unclear fingerprints that could cause delays or rejections.
  • Convenience: Live Scan eliminates the need to mail physical fingerprint cards, which could take days or weeks to reach their destination.

  4. Nationwide Usage:

  • Live Scan is used nationwide for both state and federal background checks, with Certifix providing services across various states, including California, Florida, and for FBI submissions.

  Enroll for Live Scan Services:

  You can enroll for Live Scan services through Certifix’s online service selection page, whether you’re submitting fingerprints for employment, licensing, or other purposes.

• How do I check the status of my Live Scan results?

  You can check the status of your Live Scan results by following these steps:

  1. For California Applicants:

  • Visit the California Department of Justice (DOJ) Applicant Background Check Status page.
  • You will need your ATI number (Automated Transaction Identifier) and your date of birth to check the status.
  • The status will indicate whether your Live Scan results are still pending or have been completed.

  2. For Florida FDLE/AHCA Applicants:

  • After your fingerprints are submitted, you will receive a Transaction Control Number (TCN).
  • You can use the TCN to track the status of your submission by contacting the Florida Department of Law Enforcement (FDLE) or the Agency for Health Care Administration (AHCA) directly.

  3. FBI Fingerprint-Based Background Check:

  • For FBI background checks, you will also receive a Transaction Control Number (TCN) after submission.
  • You can check the status by contacting the FBI or the requesting agency to confirm the progress of your background check.

  4. Contact Your Requesting Agency:

  • In some cases, your requesting agency may receive the results directly. Contact your agency if you need an update on your Live Scan submission.

  If you enrolled online with Certifix, your Transaction Control Number (TCN) or ATI number will be provided to you, which you can use to track your results. You can also contact your requesting agency or visit the Certifix enrollment page for more information.

• If my requesting agency has an account with Certifix, can I go to any of your locations?

  Yes, if your requesting agency has an account with Certifix, you can go to any of our nationwide locations, but you will need to enroll online first. During online enrollment, the system will prompt you to enter the Certifix account number at the final step.

  How to Enroll:

  • Your requesting agency should provide you with the exact online enrollment URL to avoid confusion. Below are the specific services and their enrollment URLs:
    • FD-258 Fingerprint Card Printing Service:
      Enroll here
    • Florida Level 2 Live Scan Submission (FDLE/AHCA):
      Enroll here
    • FBI Fingerprint-Based Background Check:
      Enroll here
    • California Out-of-State Fingerprinting (FD-258):
      Enroll here

  For California Applicants:

  • If you are in California, you can walk into any of the listed Certifix locations after enrolling online and obtaining a Token through the California Live Scan Enrollment page.
  • If you are outside California but need to submit fingerprints to the California Department of Justice, enroll online for the California Out-of-State Fingerprinting (FD-258) service.

  Summary:

  • Enroll online first, entering your agency’s Certifix account number at the final step.
  • Use the correct service URL for your specific needs.

• What do I need to set up a Certifix account for my business or organization?

  To set up a Certifix account for your business or organization, here’s what you need to know:

  1. Request an Account:

  • To get started, complete the web form on the Certifix Account Setup page. Once submitted, a representative from our sales team will provide additional guidance.

  2. Business or Organization Requirement:

  • Certifix accounts are for businesses or organizations that need Live Scan or ink fingerprinting services for their employees, applicants, or members.

  3. For Florida Live Scan Services:

  • In Florida, businesses must know the ORI number they are submitting to, as the ORI identifies the agency receiving the background check results.

  4. For FBI Submissions:

  • If your business or organization is submitting to the FBI, you do not need an ORI number unless you are an FBI-approved agency that wants to receive the results electronically from the FBI.

  5. For Fingerprint Card Services:

  • For fingerprint card services, no ORI number is required. Certifix will mail the FD-258 cards directly to the applicants. You can also choose to have the cards archived online for easy access.

  Summary:

  • Complete the Certifix account request form to get started.
  • For Florida, businesses need to provide an ORI number. For FBI submissions, an ORI is only needed if you are an approved agency. No ORI is needed for fingerprint card services.

• How long does it take to complete a Live Scan?

  The Live Scan process is relatively quick, typically taking around 10 to 15 minutes. Here’s what to expect:

  1. Appointment Duration:

  • Your time at the Live Scan location includes verifying your ID, completing the necessary paperwork, and capturing your fingerprints. The whole process usually takes 10 to 15 minutes.

  2. Fingerprint Capture:

  • The actual fingerprint capture using the Live Scan machine takes just a few minutes.

  3. Processing Time for Results:

  • Once your fingerprints are submitted electronically, background check results are usually processed within 24 to 72 hours, although it can sometimes take up to 7 days or more, depending on the agency’s workload.

  Enroll Online:

  • If you are in California, you can enroll online using the California Live Scan Enrollment page. After enrolling, you’ll receive a Token that you can use at any Certifix location in California.
  • For applicants outside of California, use the Certifix service selection page to find the right service for your needs.

• Is Live Scan the same as fingerprinting?

  Live Scan and traditional fingerprinting both involve capturing fingerprints, but the processes are different in how the fingerprints are collected and submitted:

  1. Live Scan:

  • Live Scan uses digital scanning to capture fingerprints electronically. This method allows fingerprints to be submitted immediately to the appropriate state or federal agencies for background checks.
  • It’s faster, more secure, and doesn’t require fingerprint cards or mailing.
  • You can enroll online for various Live Scan services through Certifix Live Scan.

  2. Traditional Ink Fingerprinting:

  • Traditional fingerprinting involves using ink and paper to capture your fingerprints on an FD-258 fingerprint card.
  • Once printed, the card must be mailed to the requesting agency for processing.
  • This is often used for out-of-state requests or when digital Live Scan is not available.

  Key Difference:

  • Live Scan is a digital process submitted electronically, while traditional fingerprinting uses ink and paper and requires mailing the fingerprint card.

  You can enroll in both Live Scan and ink fingerprinting services by visiting the Certifix service selection page.

• What do I need to get a Live Scan?

  To complete a Live Scan, you’ll need the following:

  1. Request for Live Scan Service Form:

  • Your requesting agency (e.g., employer, licensing board) will provide you with the official Request for Live Scan Service Form.
  • Make sure to fill out the applicant information section on the form before your appointment.
  • This form includes key details like the ORI number (Originating Agency Identifier), which ensures your background check is sent to the correct agency.

  2. Valid Photo ID:

  • You must bring a government-issued photo ID to verify your identity. Accepted forms of ID include:
    • Driver’s license or state-issued ID card.
    • Passport or military ID.

  3. Optional: Enroll Online (California Only):

  • If you’re in California, you can also choose to enroll online for your Live Scan service. Simply visit Certifix California Live Scan Enrollment to schedule an appointment or pre-enroll.

  Important Notes:

  • Ensure all information on the Live Scan form is accurate, and verify with your requesting agency if you have any doubts.
  • It’s important to bring the form and ID with you to avoid delays or issues during your appointment.

• Do I have to mail my ink fingerprint card myself, or can Certifix mail it for me?

  You will need to mail the ink fingerprint card yourself. Your requesting agency should provide instructions on where to send it, whether to their headquarters or directly to the state or federal government.

  Additional Details:

  • Some fingerprinting locations may offer shipping and mailing services separately from the fingerprinting process. It’s recommended to check with the staff at the location to see if this option is available.

  Certifix Ink Fingerprinting Service:

  You can enroll online for Certifix’s FD-258 Fingerprint Card Printing Service. Certifix will capture your fingerprints and print them on an FD-258 card, which can be used for state or federal applications. To enroll, visit the Certifix service selection page.

  Future Service:

  Certifix is working on adding an option to specify a shipping address and upload supporting documents. Once available, Certifix will be able to mail the fingerprint card on your behalf.

• Can I get Live Scan if I need my fingerprints sent to a different state?

  While most state governments don’t allow Live Scan fingerprints to be transmitted across state borders, there are exceptions for some services. Here’s what you can do:

  1. Florida FDLE and AHCA Submissions:

  • If you need your fingerprints submitted to the Florida Department of Law Enforcement (FDLE) or the Agency for Health Care Administration (AHCA), you can use any of Certifix’s nationwide locations.
  • Enroll online for the Florida Level 2 Live Scan Submission (FDLE/AHCA)  service through the Certifix service selection page.

  2. California Out-of-State Fingerprinting:

  • Certifix offers nationwide services for applicants who need to submit fingerprints to the California Department of Justice (DOJ). You can enroll online for the “California Out-of-State Fingerprinting (FD-258)” service.
  • Your fingerprints will be captured and printed on an FD-258 card, which will be mailed to you along with pre-filled forms. You will need to submit these to the California DOJ.

  3. FBI Fingerprint-Based Background Check:

  • Certifix offers nationwide services for obtaining an FBI Fingerprint-Based Background Check. You can enroll online for this service, and once your fingerprints are processed, you can download and print your Identity History Summary report online.

  4. Ink Fingerprinting (FD-258 Fingerprint Card Printing Service):

  • If you need ink fingerprinting, Certifix offers the “FD-258 Fingerprint Card Printing Service” nationwide. Your fingerprints will be captured and printed on an FD-258 card, which can be used for state and federal applications. You can request additional copies if needed.

  Certifix is working to add services for more states, so be sure to check the service selection page for updates.

• Who can I contact to pay an invoice?

  To pay an invoice, you can contact our billing department through the following methods:

  • Phone: (800) 710-1934 ext 4
  • Email: billing@certifixlivescan.com

  You can also log in to view and pay invoices online at Certifix Billing Portal.

  Note for Certifix Clients:

  If you have not been set up to use the Certifix payment portal, please contact the billing team at billing@certifixlivescan.com or call (866) 278-2551 for assistance.

• What is a “Billing Number”?

  A billing number is a 6-digit code assigned by the California Department of Justice (DOJ) to agencies that choose to be billed directly for government processing fees related to Live Scan submissions.

  How It Works:

  • Some requesting agencies provide the billing number on the Request for Live Scan Service form to cover the DOJ processing fees on behalf of the applicant.
  • If a billing number is not present on the form and you were not provided with a Certifix Account Flyer by your requesting agency, you will be responsible for paying all fees associated with the Live Scan process.

  Summary:

  • If the form includes a billing number, the agency covers the fees.
  • If not, the applicant must cover the Live Scan fees directly.

• Why was my Live Scan rejected?

  A Live Scan can be rejected for two primary reasons:

  1. Poor Fingerprint Quality:
     If the fingerprints captured were unclear or of poor quality, the submission may be rejected.
  2. Data Entry Errors:
     If there were mistakes made when entering your information during the Live Scan process, this can also lead to rejection.

  How to Find Out the Reason:

  • Your employer or requesting agency can contact the California Department of Justice (DOJ) to find out the reason for rejection by emailing appagencyquestions@doj.ca.gov.
  • You or your agency may also receive a rejection letter from the DOJ, which will state the reason for the rejection.

• What if the FBI rejected my fingerprints, but California accepted them?

  If the California DOJ accepted your Live Scan but the FBI rejected it due to poor fingerprint quality, you’ll need to be reprinted using your original ATI number. If the FBI rejects your prints a second time, your requesting agency must request an FBI name check instead. Be sure to contact the agency that requested your background check for guidance on how to proceed with the name check process.

• If I get a rejection letter, can I go to another location for a resubmission?

  Yes, you can go to any Live Scan location for a resubmission; however, you may be responsible for paying a new rolling fee. To avoid being charged for new fingerprints, it’s recommended that you return to the same location where the original Live Scan was performed.

  • If your Live Scan was rejected due to data errors, you should return to the original location. In this case, the Live Scan provider should waive the fees if they made a mistake when entering your information. You will need to submit a new transaction, but the fees should be waived if the error was their fault.

• Can I correct a mistake on my Live Scan form after it has been submitted?

  Once a Live Scan form has been submitted and processed, you generally cannot make changes to the information. If a mistake was made, here’s what you can do:

  1. Contact the Requesting Agency:

  • If you realize you made an error after submission, contact the agency or employer that requested the Live Scan. They can advise you on the next steps and whether a resubmission is required.

  2. Request a Resubmission (if applicable):

  • If the mistake involves critical information like the ORI number or applicant details, a resubmission may be needed. The agency may issue a letter requesting a resubmission, and you will need to complete the process again.
  • In California, you’ll need to reference your Original ATI number and possibly provide a letter of rejection from the requesting agency to initiate the resubmission.
  • In Florida, you can use your TCR # to request a resubmission with the correct information.

  Summary:

  • You cannot change the Live Scan form after it’s been submitted. Contact your requesting agency for guidance on whether a resubmission is necessary.

• Do I need to bring the Live Scan Request Form, or is it provided?

  While Certifix offers access to some Live Scan forms online, it is highly recommended that you bring the Live Scan Request Form provided by your Applicant Agency or Requestor. This ensures you are using the correct form for your background check. Certifix is not responsible if the wrong form is used.

  You can view common forms at Certifix Live Scan Forms, but it’s best to obtain the form directly from the requesting agency to avoid delays.

• How can I obtain the Live Scan Request Form?

  It is recommended that you obtain the Live Scan Request Form directly from your Applicant Agency or Requestor to ensure you are using the correct form for your background check. Using the wrong form could delay your submission, and Certifix is not responsible if the incorrect form is used.

  For reference, you can view a list of common Live Scan forms at Certifix Live Scan Forms, but always confirm with your requesting agency before using any form.

• How long do you keep the Request for Live Scan Service form?

  The California Department of Justice (DOJ) requires that Live Scan providers retain a copy of the Request for Live Scan Service form for a period of 12 months. According to DOJ guidelines:

  1. 12-Month Retention Period:
     • The form must be kept on file for 12 months in a locked storage medium.
  2. Destruction of the Form:
     • After the 12-month retention period has elapsed, or if the Live Scan provider ceases operations, the form must be destroyed by crosscut shredding to ensure the security of personal information.

  Summary:

  • The form is retained for 12 months, stored securely, and then crosscut shredded after that period, or sooner if the provider is no longer conducting business.

  This rule ensures that personal information is handled securely and is destroyed after it is no longer needed.

• What should I enter in the OCA number field on the Request for Live Scan Service form if it’s not provided?

  The OCA number (Originating Case Agency number) is an optional field on the Request for Live Scan Service form. It is typically used by agencies or employers to track applicants or background check requests internally. If your form does not have an OCA number, it may mean that:

  1. Not Required by Your Requesting Agency:
     • The agency requesting your background check may not require an OCA number. In this case, you can simply leave the field blank.
  2. Specific Instructions from the Agency:
     • If the agency provides specific instructions about what should go in the OCA field, follow their guidelines. For some organizations, they may ask you to fill in an internal reference or case number.

  Summary:

  • If no OCA number is listed on your form and you haven’t been given one, it is usually fine to leave this section blank unless otherwise instructed by the requesting agency.

  If you’re unsure, contact the agency requesting your Live Scan for clarification.

• What should I do if there was an error in my Live Scan submission?

  If the applicant filled out the Live Scan form correctly but the Live Scan operator made an error (such as transposing numbers or omitting information), it may not always affect the results. Here’s what to do:

  1. Check for Rejection:

  • No immediate action is needed unless you receive a rejection notice from the requesting agency or employer. Minor errors may not affect the processing of your background check, but critical information (like the ORI number) can lead to issues with receiving your results.

  2. Resubmission Criteria:

  • If you receive a rejection notice or realize critical information like the ORI number was entered incorrectly, you will need to request a resubmission.
  • In California, you will need:
    • The Original ATI number (Automated Transaction Identifier), which is provided after your initial Live Scan submission.
    • A letter of rejection from the requesting agency to initiate the resubmission process.
  • In Florida, the applicant must reference their TCR # (Transaction Control Reference number). This allows the Live Scan operator to perform a resubmission.

  3. Contact the Live Scan Provider:

  • If a resubmission is required, contact the Live Scan provider that handled your original submission. They should correct the error and resubmit your fingerprints at no additional cost, as the error was on their end.

  4. Track the Resubmission:

  • After the correction and resubmission, you can track the progress of your Live Scan using the ATI number in California or the TCR # in Florida.

  Summary:

  • Only request a resubmission if you receive a rejection notice or if critical information (e.g., ORI number) was entered incorrectly.
  • In California, you’ll need the Original ATI number and a letter of rejection for resubmission.
  • In Florida, you’ll need to reference the TCR # for the operator to process a resubmission.

• What do I need to know about mobile services?

  Certifix offers convenient mobile Live Scan fingerprinting services, which bring the fingerprinting process to your location. Here’s what you need to know:

  1. Mobile Live Scan for Groups:

  • Certifix mobile services are ideal for businesses, organizations, schools, or groups that need multiple individuals fingerprinted at the same time.
  • A certified Live Scan technician will come to your location with all necessary equipment to capture fingerprints on-site.

  2. How to Enroll:

  • You can easily enroll for Certifix mobile Live Scan services by visiting Certifix Mobile Service Enrollment and scheduling an appointment for your group.

  3. Customizable to Your Needs:

  • Certifix mobile services can be tailored to meet the specific needs of your group, including accommodating large events, hiring sessions, or licensing requirements.

  4. Service Area:

  • Certifix provides mobile Live Scan services throughout California and other select areas across the U.S. For more information on availability, you can visit Mobile Live Scan Service Details.

  5. Benefits of Mobile Service:

  • Convenience: Save time by having the fingerprinting process done at your location, avoiding travel for large groups.
  • Group Discounts: Mobile services may offer discounts for large groups or organizations.
  • Professional and Secure: Certifix technicians are highly trained and ensure secure handling of your fingerprint submissions.

  For more details or to schedule mobile services, visit the Certifix Mobile Enrollment page.

   

• Where to get fingerprints done near me?

  You can get fingerprinted at a nearby Certifix Live Scan location by simply entering your city or zip code. Certifix offers a nationwide network of certified providers who offer both Live Scan fingerprinting (electronic submission) and ink fingerprinting on FD-258 cards. Most locations provide both services and can assist with a variety of background checks, including those for employment, licensing, adoption, immigration, and more. Appointments are available at many sites, though walk-ins may also be accepted depending on the location.

• How much does a Live Scan cost in California?

  The cost of a Live Scan in California usually ranges from $50 to $100, depending on the provider and the type of background check requested. The total fee is made up of:

  • Service Fee: Typically $20–$50, charged by the fingerprinting provider.

  • DOJ Fee: Around $32, required by the California Department of Justice.

  • FBI Fee: About $17, if a federal background check is needed.

  In some cases, your employer or requesting agency may cover these costs through a billing number, which means you may not have to pay anything out of pocket.

  To get the exact price at your nearest location, use our Certifix Live Scan location finder and book your appointment online in just minutes.

• How much does Live Scan cost in Florida?

  The cost of a Live Scan in Florida typically ranges from $50 to $90, depending on the provider and the type of background check required. This includes a Live Scan service fee (usually $20–$50), a Florida Department of Law Enforcement (FDLE) fee of about $24, and an FBI fee of around $13 if a federal background check is needed. You can visit the Certifix Live Scan website to find a nearby provider and confirm the exact cost for your specific application.

• Where can I find a Live Scan service provider near me in Florida?

  You can easily find a Live Scan provider in Florida by visiting the Certifix Live Scan website. Certifix offers a nationwide network of locations, and any of them can submit fingerprints for Florida Department of Law Enforcement (FDLE) or Agency for Health Care Administration (AHCA) background checks. Just enter your zip code or city into the search tool to find a nearby provider. Once you select a location, you’ll see whether it requires online enrollment, allows for appointment scheduling, or accepts walk-ins. Be sure to call ahead to confirm hours and availability before visiting.

• How to get a copy of your personal fingerprint-based record?

  You can request a copy of your fingerprint-based background check through the FBI or the California DOJ. For an FBI report, choose the FBI Fingerprint-Based Background Check option on the Certifix service selection page. Certifix will capture your fingerprints and submit them to the FBI; once processed, you can download your report online for personal use.

  For a California DOJ record review, you’ll need to complete the Record Review Live Scan form and submit your fingerprints through a certified Live Scan provider. If you’re outside California, you can use the California Out-of-State Fingerprinting (FD-258) service through Certifix and include the DOJ’s ORI number for record review. Certifix will print your fingerprints on a card and mail it to you for submission.

• How much does it cost to get my Live Scan or ink fingerprint card processed?

  Live Scan fingerprinting typically costs between $50 and $100, which includes a service fee (usually $20–$50) and may include state and federal processing fees—about $32 for the California DOJ and $17 for the FBI, if required. However, you may not need to pay the government fees if the requesting agency has a billing number and is covering those charges.

  Ink fingerprinting on an FD-258 card frequently costs $30 to $40 for the first card, with $10 to $20 for each additional card. If the card is being submitted for a background check, processing fees may apply separately depending on the agency.

  Find a Live Scan Location Near You

• What do I need to get a Live Scan in California?

  To complete a Live Scan in California, you’ll need a Live Scan Request Form (BCIA 8016) from the agency requesting your background check. This form includes your ORI number and application details. Bring a valid photo ID, such as a driver’s license or passport, and be ready to pay the required fees, which include both a service fee and a state or federal processing fee. You can also enroll online to select a location, choose your service, and speed up the process before arriving.

• How long does fingerprint clearance take in California?

  Fingerprint clearance in California typically takes 1 to 7 days after your Live Scan appointment. The California DOJ usually processes results within 72 hours, while FBI checks (if required) can add 3 to 5 more days. Delays can occur due to poor fingerprint quality or high submission volume. Results are sent directly to the requesting agency, which will notify you once they’ve received them.

• How do I get a fingerprint clearance in California?

  To get fingerprint clearance in California, you’ll need to submit your fingerprints through Live Scan. Start by getting the correct ORI number from the agency requesting your background check—this tells the DOJ where to send your results. Then, schedule an appointment with a certified provider like Certifix Live Scan. Bring your completed Live Scan Request Form, a valid photo ID, and payment. At your appointment, your fingerprints will be captured electronically and sent to the California DOJ (and FBI, if needed). The results will be sent directly to the requesting agency, usually within 1 to 7 days.

• How do I get a fingerprint card in California?

  You can get a fingerprint card in California by enrolling online with Certifix or visiting a local provider. With Certifix, you select the FD-258 Fingerprint Card Printing Service, have your fingerprints captured digitally, and receive the printed card by mail. Some locations also offer traditional ink fingerprinting, where your prints are rolled onto an FD-258 card in person. Both options provide a completed card ready to submit to the requesting agency.

• Does The UPS Store provide Live Scan fingerprinting?

  Some UPS Store locations do offer Live Scan fingerprinting, but not all. These services are typically provided through third-party partners. It’s best to contact your local UPS Store to confirm availability and schedule an appointment. For a more reliable option, you can use the Certifix Live Scan location search to find a certified provider near you.

• How long is a Live Scan valid in Florida?

  In Florida, a Live Scan submission is only valid for the specific purpose and agency it was originally submitted for. Each Live Scan is tied to a unique ORI number, and the fingerprints are processed solely for that agency’s background check request—whether for employment, licensing, or certification. Fingerprints are not stored for future use or transferable to other agencies. If you need a background check for a different job or purpose, you’ll need to complete a new Live Scan. To get started, visit the Certifix Live Scan website to schedule or enroll.

• How do I submit a Live Scan in Florida?

  To submit a Live Scan in Florida, start by obtaining the correct ORI number from the agency requesting your background check. Then, visit the Certifix Florida locations page to find a nearby provider. Some locations require you to enroll online, while others allow walk-ins or appointment scheduling. We recommend calling ahead to confirm availability and instructions for your chosen location.

  If you enroll online, you don’t need to bring any documents or make a payment at the location—you’ll be prepaid and simply need to show your QR code at check-in. For walk-in or scheduled appointments, bring a valid photo ID, your ORI number, and be prepared to pay at the time of service (usually $50–$100).

  After your fingerprints are submitted to the Florida Department of Law Enforcement (FDLE)—and the FBI, if required—you’ll receive a Transaction Control Number (TCN) to track your results. The background check results will be sent directly to the requesting agency, usually within 1 to 5 business days.

  For out-of-state applicants, online enrollment is required, and you can complete everything by selecting a location and service on the Certifix website.

• How do I send my fingerprint card to the Florida Board of Nursing?

  If you’re applying to the Florida Board of Nursing and can’t visit a Live Scan location in Florida, you don’t need to send a fingerprint card by mail. Instead, you can use Certifix’s nationwide Live Scan service, which allows you to capture your fingerprints electronically and have them securely transmitted to the Florida Department of Law Enforcement (FDLE)—no need to be in Florida or deal with fingerprint cards. Just visit the Certifix service selection page, choose the Florida Live Scan Submission (FDLE) option, and enter the correct ORI number for the Florida Board of Nursing. Once your prints are submitted, you’ll receive a Transaction Control Number (TCN) to track the status of your background check.

• How do I get my Live Scan results in Florida?

  In Florida, Live Scan results are not sent directly to you. Instead, they are sent to the agency or organization that requested your background check, such as an employer, licensing board, or government agency. After your fingerprints are submitted to the Florida Department of Law Enforcement (FDLE)—and the FBI, if required—the results are reviewed and delivered directly to that agency. If you need to check the status or see the results, you’ll need to contact the requesting agency. You can also track the submission using your Transaction Control Number (TCN), which you receive after your appointment. Keep in mind, FDLE and the FBI do not provide background check results to individuals.

• How much does a Level 2 background check cost in Florida?

  A Level 2 background check in Florida typically costs between $75 and $100, depending on the provider. This includes the FDLE fee (about $24), the FBI fee (around $13), and a Live Scan service fee charged by the fingerprinting provider, which usually ranges from $40 to $60. The total covers both the fingerprinting process and the background check itself. You can find certified Live Scan providers and book an appointment through the Certifix website.

• How long does it take to complete a background check in Florida?

  Most background checks in Florida submitted via Live Scan are processed by the Florida Department of Law Enforcement (FDLE) within 24 to 72 hours, though it can take up to 5 days in some cases. If your check also includes an FBI submission, that can add another 3 to 5 days. Delays may occur due to high submission volume or poor-quality fingerprints that require resubmission. To avoid delays, ensure your fingerprints are captured clearly during your appointment. Results are sent directly to the requesting agency, such as a licensing board or employer.

• What is the difference between Live Scan and a standard background check?

  A Live Scan and a background check are related but distinct processes:

  1. Live Scan:
     • Live Scan is a digital method of capturing and submitting your fingerprints electronically to a government agency (e.g., the Florida Department of Law Enforcement, California DOJ, or FBI). It involves taking your fingerprints using a digital scanner, which then sends the fingerprint data to the relevant agency to perform a background check.
     • The Live Scan process itself does not provide background check results; it simply collects your fingerprints as part of the overall background check procedure.
  2. Background Check:
     • A background check is the process of reviewing an individual’s criminal history, employment history, or other relevant records, often for employment, licensing, or regulatory purposes.
     • The background check may be triggered by the submission of fingerprints via Live Scan, but it involves reviewing a person’s criminal records, court documents, or other databases to determine if they have any disqualifying history.
     • Background checks can also be conducted based on personal information alone, without the use of fingerprints, but fingerprints are more reliable for confirming identity.

  Summary:

  • Live Scan is the fingerprint capture method used to submit your fingerprints electronically for a background check.
  • A background check is the broader process of reviewing an individual’s records, often using the fingerprints collected through Live Scan to ensure accuracy.

• How do I get my TCN after completing a Florida Live Scan?

  The Transaction Control Number (TCN) is a unique number assigned to your fingerprints when they’re submitted for a Florida Live Scan. You’ll usually receive your TCN on a receipt or confirmation right after your appointment. If it’s not automatically provided, ask the technician before you leave. If you used Certifix, the TCN is typically printed on your receipt or emailed to you—if not, you can contact Certifix support to request it. You can also reach out to the Live Scan provider or the agency requesting your background check, as they may have access to the TCN. The TCN is important for tracking the status of your background check with the Florida Department of Law Enforcement (FDLE), so keep it for your records.

• Where can I find fingerprinting services near me?

  You can get fingerprinted at several locations, depending on whether you need Live Scan fingerprinting or traditional ink fingerprinting. Here are some common options:

  1. Certifix Live Scan Providers:

  • Certifix Locations:
    Certifix offers Live Scan fingerprinting services at multiple locations across the U.S. You can easily find a nearby provider by visiting the Certifix website and using the location search tool to find a fingerprinting service near you. Keep in mind that Certifix does not offer state-level fingerprinting in all states, so check availability in your area.

  2. Law Enforcement Agencies:

  • Local Police Departments or Sheriff’s Offices:
    Many local police departments and sheriff’s offices offer fingerprinting services. Contact your nearest law enforcement agency to confirm whether they provide Live Scan or ink fingerprinting, and check if you need to schedule an appointment.

  3. Private Live Scan Providers:

  • There are many private companies offering Live Scan fingerprinting services, often certified by state agencies. These providers are commonly found in urban areas and work with individuals needing background checks for employment, licensing, or other purposes.

  4. Mobile Fingerprinting Services:

  • If you’re unable to visit a fingerprinting location, mobile fingerprinting services are available. These services send a technician to your location, providing convenience for individuals or groups.

  How to Find a Fingerprinting Location:

  • Certifix Live Scan:
    Visit the Certifix website and use the location search tool to find a provider near you.
  • State Search Tools:
    Some states, like California and Michigan, offer online search tools through the California DOJ or Michigan State Police websites to help find fingerprinting providers in your area.

  What to Bring:

  • A government-issued photo ID (e.g., driver’s license or passport).
  • Any required forms (e.g., Request for Live Scan Service form).
  • Payment for the fingerprinting service (fees vary by provider).

  By using these options, you can find a convenient location for fingerprinting near you.

• How long does the fingerprinting process itself take to complete?

  The actual process of fingerprinting is relatively quick and usually takes about 10 to 15 minutes. Here’s a breakdown of the steps and time involved:

  1. Live Scan Fingerprinting:

  • Electronic Capture:
    Live Scan fingerprinting is done using a digital scanner, and the process of capturing fingerprints for both hands usually takes around 10 to 15 minutes.
  • Real-Time Feedback:
    The technician may check the quality of the fingerprints as they are captured and retake any unclear prints. This ensures high-quality results and minimizes the need for resubmission.
  • Submission:
    Once the fingerprints are captured, they are immediately transmitted electronically to the appropriate agency (e.g., state DOJ, FBI), which is quick and efficient.

  2. Ink Fingerprinting (FD-258 Card):

  • Ink Application:
    Ink fingerprinting, where your fingers are rolled in ink and pressed onto a physical fingerprint card, also takes around 10 to 15 minutes. The technician rolls each finger carefully to ensure complete and clear prints.
  • Review:
    The technician will review the fingerprint card to ensure there are no smudges or incomplete prints. If necessary, they may redo any poor-quality prints.

  Additional Time Factors:

  • Paperwork:
    Filling out any required forms, such as the Request for Live Scan Service form in California, may add a few more minutes to the overall process.
  • Appointment Wait Times:
    If you have an appointment, the wait time will be minimal. If you’re a walk-in at a busy location, you may experience some wait time depending on how many people are ahead of you.

  In Summary:

  • The fingerprinting process itself typically takes about 10 to 15 minutes.
  • Any wait times or additional paperwork may add to the overall time spent at the fingerprinting facility, but the entire appointment usually doesn’t take longer than 30 minutes to an hour.

  For a faster experience, it’s recommended to schedule an appointment ahead of time.

• How long does it take for fingerprinting results to be returned?

  The time it takes to receive fingerprint results can vary depending on the type of fingerprinting method used, the agency processing the results, and the volume of requests.

  Here’s a general breakdown of expected processing times:

  1. Live Scan Fingerprinting:

  • State Background Checks (e.g., California DOJ, Michigan State Police):
    • Results typically come back within 1 to 7 days. In many cases, results can be received in 24 to 72 hours if there are no issues or delays.
    • Processing times may be longer during peak periods or if there are complications with fingerprint quality.
  • Federal Background Checks (FBI):
    • If the background check requires submission to the FBI, results are generally processed within 3 to 5 days.
    • FBI background checks are often processed alongside state checks, but in some cases, they may take slightly longer.

  2. Ink Fingerprinting (FD-258 Card):

  • For traditional ink fingerprinting, the results typically take longer due to the need for physical mailing and manual processing.
    • Expect results to come back in 2 to 4 weeks, depending on the agency receiving the fingerprints and their processing capacity.
    • This method is used for certain out-of-state or federal background checks, or when Live Scan is not available.

  3. Factors Affecting Processing Time:

  • High Volume of Submissions:
    If there is a high volume of requests (e.g., during peak hiring seasons), the processing time may be delayed.
  • Poor Fingerprint Quality:
    If your fingerprints are of poor quality (e.g., smudged or incomplete), they may be rejected, which could require resubmission and cause delays.
  • Criminal History:
    If an applicant has an extensive or complex criminal history, the background check may take longer to process, as additional reviews might be required.

  4. Tracking Your Submission:

  • For Live Scan submissions, you will typically receive a receipt with an ATI number (Automated Transaction Identifier). You can use this number to track the status of your fingerprint submission through the requesting agency or the processing body, such as the California Department of Justice (DOJ) or the Michigan State Police (MSP).

  Summary of Expected Processing Times:

  • Live Scan (State Background Check): 1 to 7 days (often within 24 to 72 hours).
  • FBI Background Check: 3 to 5 days.
  • Ink Fingerprinting: 2 to 4 weeks (including mailing time).

  If you require fingerprint results by a specific deadline, it’s best to schedule your appointment well in advance to account for any potential delays.

  Find a Live Scan Location Near You

• Is Live Scan the same as traditional fingerprinting?

  Live Scan is a type of fingerprinting, but it specifically refers to the electronic capture of fingerprints using a digital scanner. Unlike traditional ink fingerprinting, which uses ink and paper to capture fingerprints on a physical fingerprint card (such as an FD-258 card), Live Scan is a more modern, digital process where fingerprints are captured electronically and transmitted directly to agencies like the California Department of Justice (DOJ), FBI, or other state and federal entities for background checks.

  Key Differences Between Live Scan and Traditional Fingerprinting:

  1. Capture Method:
     • Live Scan:
       Fingerprints are captured electronically using a digital scanner. This is a quick, clean, and efficient process, with no ink involved.
     • Traditional Ink Fingerprinting:
       Fingerprints are captured by rolling each finger in ink and pressing them onto a paper fingerprint card. This method is more time-consuming and messier.
  2. Submission Process:
     • Live Scan:
       Once fingerprints are captured electronically, they are immediately submitted online to the appropriate agency (DOJ, FBI, etc.) for processing.
     • Traditional Fingerprinting:
       The physical fingerprint card must be mailed to the agency for processing, which can take longer and is more prone to errors (e.g., smudged prints).
  3. Processing Speed:
     • Live Scan:
       Results from Live Scan submissions are typically processed much faster because they are transmitted electronically. Agencies can receive and process the fingerprints within 1 to 7 days in most cases.
     • Traditional Fingerprinting:
       Processing times are slower because the fingerprint card must be mailed and manually processed by the agency, often taking several days to weeks.
  4. Accuracy and Rejections:
     • Live Scan:
       Live Scan is more accurate because the system checks the quality of each print in real time. If a print is unclear, the technician can retake it immediately.
     • Traditional Fingerprinting:
       Ink fingerprinting is more prone to errors such as smudges or incomplete prints, which increases the likelihood of rejections and the need to resubmit fingerprints.

  When is Live Scan Used?

  • Employment background checks (e.g., for teachers, healthcare workers, security personnel).
  • Professional licensing (e.g., nurses, real estate agents, contractors).
  • Government jobs and security clearance.
  • Concealed carry permits.
  • Volunteer work with vulnerable populations (e.g., children, the elderly).

  When is Traditional Ink Fingerprinting Used?

  • Out-of-state background checks where Live Scan is not available.
  • Federal purposes (e.g., FBI background checks using an FD-258 card).
  • Visa and immigration applications in some cases.

  In summary, Live Scan is a modern, digital method of capturing and submitting fingerprints, while traditional ink fingerprinting is the older, manual method. Both are forms of fingerprinting, but Live Scan is generally faster, more accurate, and more widely used for state and federal background checks.

• Where can I go to get my fingerprints taken in Michigan?

  In Michigan, you can get your fingerprints taken at various locations, including law enforcement agencies, certified Live Scan providers, and private fingerprinting companies. Here are the most common options:

  1. Law Enforcement Agencies:

  • Michigan State Police (MSP):
    Some Michigan State Police posts offer fingerprinting services, including Live Scan and ink fingerprinting. Contact your local MSP office to confirm availability and schedule an appointment if required.
  • Local Police Departments or Sheriff’s Offices:
    Many local police departments and sheriff’s offices in Michigan also provide fingerprinting services. It’s a good idea to call ahead to check if they offer Live Scan or ink fingerprinting, as well as the hours of operation and fees.

  2. Certified Live Scan Providers:

  • Private Fingerprinting Companies:
    There are several private companies in Michigan that offer Live Scan fingerprinting services. These providers are typically approved by the Michigan State Police to submit fingerprints for background checks. You can find these providers through online searches or by visiting the Michigan State Police website’s list of approved Live Scan providers.
  • UPS Stores:
    Some UPS Store locations in Michigan offer Live Scan fingerprinting services in partnership with third-party providers. You can check with your nearest UPS Store to see if they offer fingerprinting services and schedule an appointment.

  3. Schools and Educational Institutions (for School Employees):

  • If you are being fingerprinted as part of a background check for employment in a school or educational institution, some schools or education service agencies offer on-site fingerprinting services for their employees or contractors.

  4. Mobile Fingerprinting Services:

  • Some companies offer mobile fingerprinting services, where they come to your location to capture your fingerprints. This option is convenient for groups or individuals with limited access to nearby fingerprinting facilities.

  5. Ink Fingerprinting (FD-258 Card):

  • If you need ink fingerprinting (e.g., for out-of-state or federal purposes), you can visit law enforcement agencies or private companies that provide ink fingerprinting services. Be sure to bring your FD-258 fingerprint card or confirm whether the provider will supply it.

  How to Find a Live Scan Provider:

  • You can find an approved Live Scan provider in Michigan by visiting the Michigan State Police (MSP) website or conducting an online search for certified Live Scan locations near you. Many providers allow you to schedule an appointment online or over the phone.

  Tips for Scheduling:

  • Call ahead or schedule an appointment online to confirm availability and hours of operation.
  • Bring a valid photo ID and any required forms (e.g., fingerprint request forms, if applicable).
  • Check payment options and be prepared to pay any service fees.

  By visiting any of these locations, you can get your fingerprints taken in Michigan for state, federal, or professional background checks.

• What is the cost of a DOJ Live Scan in Michigan?

  In Michigan, Live Scan fingerprinting costs can vary based on the provider and the type of background check being requested. However, the term DOJ Live Scan typically refers to background checks handled by the California Department of Justice (DOJ), while in Michigan, the background check is processed by the Michigan State Police (MSP) and sometimes the FBI. Here’s a breakdown of typical costs for Live Scan fingerprinting in Michigan:

  1. Michigan State Police (MSP) Fee:

  • The fee for submitting fingerprints to the Michigan State Police for a state background check is typically around $30.

  2. FBI Background Check (if required):

  • If your background check also requires submission to the FBI, there is an additional fee of around $13 for the federal check.

  3. Live Scan Provider Service Fee:

  • Live Scan providers charge a service fee for capturing and submitting your fingerprints. This fee generally ranges from $15 to $35, depending on the provider and location.

  Total Estimated Costs:

  • For a Michigan State Police background check: $45 to $65 (including the service fee).
  • For a Michigan State Police + FBI background check: $58 to $75 (including the service fee).

  Where to Get Live Scan Fingerprinting in Michigan:

  • Certified Live Scan Providers:
    You can get fingerprinted at police departments, private fingerprinting companies, and some UPS Stores that offer Live Scan services.
  • Michigan State Police Locations:
    Some Michigan State Police offices offer Live Scan fingerprinting for individuals who need state and federal background checks.

  Before your appointment, it’s a good idea to confirm the exact cost with the Live Scan provider and check which payment methods are accepted.

• How quickly do Live Scan fingerprint results come back?

  The processing time for Live Scan fingerprinting results can vary depending on several factors, including the agency requesting the background check and the volume of submissions being processed. Here is a general timeline for when you can expect Live Scan results:

  1. California Department of Justice (DOJ):

  • For Live Scan background checks processed by the California DOJ, results are typically returned within 1 to 7 days. In most cases, results are received by the requesting agency in 24 to 72 hours if there are no issues or delays.
  • However, processing times can extend up to two weeks in some cases, particularly if the submission volume is high or if there are complications with the fingerprint quality.

  2. FBI Background Check:

  • If a federal background check through the FBI is required (in addition to the state check), results generally take 3 to 5 days to process after the fingerprints are submitted.
  • FBI results are often processed simultaneously with the state background check, but in rare cases, the FBI check might take longer.

  3. Michigan State Police (MSP):

  • In Michigan, Live Scan fingerprints submitted to the Michigan State Police (MSP) are typically processed within 1 to 5 days for state background checks.
  • If an FBI check is included, this can add a few additional days to the process.

  4. Factors That May Delay Results:

  • High Submission Volume: During periods of high demand (e.g., peak hiring seasons), it may take longer for results to be processed.
  • Poor Fingerprint Quality: If the fingerprints captured during Live Scan are of poor quality, they may be rejected, requiring a resubmission and causing delays.
  • Criminal History: If the applicant has an extensive or complicated criminal history, the processing time might take longer due to the additional review needed.

  5. Where Results Are Sent:

  • Live Scan results are sent directly to the requesting agency (e.g., licensing boards, employers, or government entities) and are not provided directly to the individual being fingerprinted. The requesting agency will notify you once the background check has been completed and received.

  Summary of Expected Processing Times:

  • California DOJ: Typically within 1 to 7 days.
  • FBI: Typically within 3 to 5 days.
  • Michigan State Police: Typically within 1 to 5 days.

  If you need your results by a certain deadline, it’s a good idea to schedule your Live Scan fingerprinting well in advance to account for potential processing delays. You can also track your submission using the ATI number (Automated Transaction Identifier) provided by the Live Scan technician.

• How do I get fingerprinted to apply for a nursing license in Michigan?

  To get fingerprinted for a nursing license in Michigan, follow these steps:

  1. Obtain a Fingerprint Request Form from LARA:

  • The Michigan Department of Licensing and Regulatory Affairs (LARA) requires fingerprinting as part of the background check for nursing license applicants.
  • Before getting fingerprinted, you must obtain a Fingerprint Request Form from LARA. This form will include your Unique Identification (UID) number, which is necessary for the fingerprinting process.
  • You can get this form by starting your application through the Michigan LARA website under the nursing licensing section.

  2. Schedule a Fingerprinting Appointment:

  • Once you have the Fingerprint Request Form, you can schedule an appointment with a certified Live Scan provider in Michigan.
  • Live Scan providers include law enforcement agencies, private fingerprinting companies, and some UPS Stores. Be sure to confirm that the provider is approved to submit fingerprints for LARA background checks.
  • You can find an approved Live Scan provider through the Michigan State Police’s Live Scan Provider List or by contacting local providers.

  3. Bring Required Documents:

  • On the day of your fingerprinting appointment, make sure to bring:
    • Completed Fingerprint Request Form from LARA, which includes your UID number.
    • Valid government-issued photo ID, such as a driver’s license or passport.
    • Payment for the fingerprinting service (fees typically range from $50 to $75, depending on the provider).

  4. Complete the Fingerprinting Process:

  • At the fingerprinting appointment, the Live Scan provider will electronically capture your fingerprints and submit them to the Michigan State Police (MSP) and the FBI for processing.
  • The results of your background check will be sent directly to LARA for review as part of your nursing license application.

  5. Track the Status:

  • You will receive a receipt or confirmation of your fingerprint submission, which will include an ATI number (Automated Transaction Identifier). This number can be used to track the status of your fingerprint submission.
  • LARA will notify you once your background check has been processed and your nursing license application is complete.

  6. Wait for Background Check Results:

  • Processing times may vary, but the fingerprint results are typically processed within 1 to 2 weeks by the Michigan State Police and the FBI. LARA will review the results as part of your overall nursing license application.

  Summary:

  1. Obtain the Fingerprint Request Form with your UID from LARA.
  2. Schedule an appointment with an approved Live Scan provider.
  3. Bring the completed form, photo ID, and payment to your appointment.
  4. Complete the fingerprinting process, and the results will be sent directly to LARA.
  5. Track your submission using the ATI number and wait for background check results.

  By following these steps, you’ll ensure that the fingerprinting requirement for your Michigan nursing license is completed accurately and efficiently.

• What are the costs associated with getting fingerprinted in Michigan?

  The cost of getting fingerprinted in Michigan varies depending on the provider and the type of background check being requested.

  Here’s a general breakdown of the typical costs:

  1. Live Scan Fingerprinting:
     • State and Federal Background Checks:
       If you are submitting fingerprints for a state or federal background check (e.g., for employment, licensing, or certification), the fee usually ranges from $50 to $75. This includes the fingerprinting service fee and the processing fees charged by the Michigan State Police (MSP) and the FBI.
     • Breakdown of Fees:
       • Michigan State Police fee: Around $30 for state background checks.
       • FBI fee (if required): Around $13 for federal background checks.
       • Live Scan provider service fee: Varies by provider, but is typically between $15 and $35.
  2. Ink Fingerprinting (FD-258 Card):
     • If you need ink fingerprints taken on an FD-258 card, such as for out-of-state background checks or federal purposes, the fee typically ranges from $10 to $30, depending on the location.
     • You may need to mail the fingerprint card to the appropriate agency, which could incur additional costs for postage.
  3. Additional Costs (if applicable):
     • Some agencies or employers may cover the cost of fingerprinting if it is required for employment or certification.
     • If you require expedited service, additional fees may apply.

  Where to Get Fingerprinted:

  • Certified Live Scan Providers:
    Live Scan fingerprinting is available at many law enforcement agencies, private fingerprinting companies, and some UPS Stores.
  • Michigan State Police (MSP):
    The MSP offers fingerprinting services at various locations for state background checks.
  • Private Providers:
    Many private businesses offer fingerprinting services for licensing, employment, and other background check purposes.

  It’s a good idea to contact the fingerprinting provider ahead of time to confirm the exact fees and accepted payment methods, as prices can vary slightly depending on the location and type of service.

  Find a Live Scan Location Near You

• How can I become a certified fingerprint roller in Michigan?

  To become a certified fingerprint roller in Michigan, you must follow the steps outlined by the state, which typically involve training, certification, and adherence to state and federal regulations. Here’s a general process for becoming a fingerprint roller in Michigan:

  1. Research Certification Requirements:

  • Michigan may not have a formal certification process for fingerprint rolling like some states (such as California), but you must still adhere to the requirements set by the Michigan State Police (MSP) and the FBI for handling and processing fingerprint submissions.
  • Check with the Michigan State Police or other relevant agencies to confirm any specific requirements for fingerprint rollers in the state.

  2. Obtain Training (if applicable):

  • In some cases, you may need or want to undergo training to learn proper fingerprint rolling techniques. This ensures that fingerprints are taken correctly and are of high quality, reducing the risk of rejection.
  • Training courses may cover topics such as:
    • Proper rolling techniques for clear prints.
    • Recognizing common fingerprint issues (e.g., smudging, poor ink application).
    • Handling and processing FD-258 fingerprint cards.
    • Ensuring compliance with privacy and security requirements.
  • Training is sometimes offered by private providers, law enforcement agencies, or community colleges.

  3. Comply with State and Federal Regulations:

  • Familiarize yourself with Michigan State Police (MSP) and FBI guidelines for fingerprint submission. You’ll need to ensure that all fingerprints are taken according to their standards, whether electronically via Live Scan or with ink on FD-258 cards.
  • Be aware of any data privacy and security laws, especially if you are handling sensitive information such as criminal background checks.

  4. Work with a Certified Live Scan Provider (if applicable):

  • In Michigan, many fingerprint rolling services are conducted via Live Scan. You may need to work for or partner with a certified Live Scan provider that is authorized to submit fingerprints to the Michigan State Police or the FBI.
  • Contact local Live Scan providers to inquire about opportunities or requirements to become a fingerprint roller under their service.

  5. Obtain Employment or Certification from Employers:

  • Some fingerprint rollers are employed by law enforcement agencies, private fingerprinting companies, or private investigators to offer fingerprinting services. Check with local employers to see if there are opportunities available.
  • If you’re offering fingerprint services as part of your own business, ensure you are properly registered and compliant with all Michigan state business regulations.

  6. Follow Best Practices:

  • Always follow best practices for fingerprint rolling to ensure high-quality prints, whether you are using ink or electronic methods:
    • Roll each finger smoothly from nail to nail.
    • Ensure hands are clean and dry to prevent smudges.
    • Use the correct pressure to avoid unclear prints.

  Additional Steps (if required by state):

  Some states, like California, require formal certification for fingerprint rollers, but Michigan may not have this process in place. If you plan to work for an employer or start your own fingerprinting service, it’s essential to clarify the specific requirements by reaching out to the Michigan State Police or relevant state authorities.

  For more information or specific regulations, contact the Michigan State Police or visit their official website for guidance on handling fingerprints and background checks in the state.

• What are the steps involved in completing California Live Scan fingerprinting?

  First, get the Request for Live Scan Service form (BCIA 8016) from your employer or agency, or download it from the California DOJ website. Then, schedule an appointment with a certified Live Scan provider—walk-ins are accepted at some locations, but it’s best to book ahead. Bring your completed form, a valid photo ID, and payment to the appointment. During the visit, your fingerprints will be taken electronically and submitted to the California DOJ (and the FBI, if required). You’ll receive a receipt with an ATI number, which you can use to track your submission. Results are sent directly to the requesting agency, usually within 1 to 2 weeks.

• What are the common uses of California Live Scan fingerprinting?

  California Live Scan fingerprinting is required for many jobs, licenses, and background checks. It’s commonly used for state-regulated professions like teachers, healthcare workers, security guards, real estate agents, and contractors. It’s also required for law enforcement jobs, professional licensing boards, volunteers working with children or the elderly, foster care and adoption, CCW permits, and some immigration or visa processes. Many state agencies and government jobs also use Live Scan to screen applicants for roles that involve sensitive information or public trust.

• How should I prepare for a California Live Scan fingerprinting appointment?

  Before your appointment, complete the Request for Live Scan Service form (BCIA 8016) provided by your agency or download it from the California DOJ website. Bring a valid photo ID, such as a driver’s license or passport. Make sure your hands are clean and free of cuts; apply lotion in advance if your skin is dry, but avoid it right before your scan. Confirm the fees and accepted payment methods with your Live Scan provider ahead of time. It’s best to schedule an appointment to avoid waiting, and check with your requesting agency for any additional forms or instructions.

• What is the difference between California Live Scan and traditional ink fingerprinting?

  The main difference is how the fingerprints are captured and submitted. Live Scan is a digital method where your prints are scanned and sent electronically to agencies like the California DOJ or FBI. It’s faster, more accurate, and commonly used for state-required background checks in California. Ink fingerprinting, on the other hand, involves rolling your fingers in ink and pressing them onto a fingerprint card (like the FD-258). These cards must be mailed in, so the process takes longer and is more prone to smudges or errors. Ink is often used for out-of-state, federal, or specific agency requests.

• Who needs Live Scan fingerprinting in Florida?

  Anyone required to complete a state or federal background check can obtain Live Scan fingerprinting in Florida. This includes job applicants in regulated fields like healthcare, education, childcare, security, real estate, and law enforcement, as well as individuals applying for state licenses, such as nurses, contractors, or private investigators. It’s also required for volunteers working with vulnerable populations, applicants for concealed carry permits, adoption or foster care, and certain immigration-related processes. Live Scan services are available through certified providers like Certifix Live Scan and some law enforcement agencies.

• What do I need to bring with me for Live Scan fingerprinting?

  For your Live Scan appointment, bring a valid government-issued photo ID, such as a driver’s license, passport, military ID, or green card. In states like California, you may also need a completed Request for Live Scan Service form, which includes details like your ORI number and the requesting agency’s information. Be prepared to pay the required fee, and confirm accepted payment methods—typically cash, card, check, or money order. If your agency or employer gave you a reference or application number, bring that too, along with any other required documents. Having everything ready helps ensure a smooth and efficient appointment.

• What do I need to bring to my Live Scan fingerprinting appointment?

  You’ll need to bring a valid government-issued photo ID, such as a driver’s license, passport, military ID, or green card. In states like California, you must also bring a completed Live Scan Request Form, which includes your ORI number and other agency details. Be prepared to pay the required fee, and check with your provider in advance to confirm accepted payment methods. If your employer or licensing agency gave you a reference or application number, bring that as well, along with any additional documents they may have provided.

• How long does the Live Scan fingerprinting process take?

  The Live Scan appointment itself is quick—usually 10 to 15 minutes to check your ID, complete the form, and capture your fingerprints. Once submitted, background check results typically take 1 to 5 days for the California DOJ or FDLE, and 3 to 5 days for the FBI (if required). Some agencies may take longer to review the results, and delays can occur if fingerprints are rejected due to poor quality and need to be resubmitted. In most cases, the full process takes a few days to two weeks from start to finish.

• What if my fingerprints are rejected by the Florida Department of Law Enforcement (FDLE)?

  If the FDLE rejects your fingerprints, it’s usually due to poor image quality—such as smudging or incomplete prints—which prevents the system from processing them. In this case, the agency that requested your background check will be notified, and you may also receive a direct notice.

  You’ll typically have up to 90 days to resubmit your fingerprints, and FDLE allows one free reprint if the rejection was due to quality issues. To improve your chances the second time, be sure to go to an experienced Live Scan technician, wash and dry your hands beforehand, and avoid lotions right before your appointment. If your skin is very dry, apply a small amount of lotion well in advance to help avoid cracks.

  If the FBI is also involved, they may reject the prints too. If your fingerprints are rejected more than once, the agency may request an alternate method of background verification, such as a name-based check. Be sure to follow up with the requesting agency or your fingerprinting provider—like Certifix—for next steps and guidance.

• Can I use my Live Scan fingerprinting results for multiple purposes?

  No, Live Scan fingerprinting results cannot typically be used for multiple purposes. Each Live Scan submission is tied to a specific request or agency and is processed for a particular background check purpose. This is because the Originating Agency Identifier (ORI) number provided during the Live Scan process specifies which agency or organization will receive the fingerprint results. Different agencies may have different background check requirements.

  Here’s why Live Scan results are usually not transferable:

  1. 1. Specific Purpose:
        Each Live Scan fingerprint submission is tied to a specific background check purpose, such as for employment, licensing, or legal requirements. The results are sent only to the agency that requested them and cannot be shared with other organizations.
     2. Confidentiality:
        Due to privacy and security regulations, agencies are not allowed to share fingerprint results with other entities. If you need a background check for multiple purposes (e.g., applying for different licenses or jobs), you will need to undergo the Live Scan process again for each purpose.
     3. Agency-Specific Requirements:
        Different agencies have unique background check criteria, and the Live Scan submission will be tailored to meet the requirements of the specific agency requesting the check. This is why a fingerprint submission for one agency cannot usually fulfill the needs of another.

  If you need fingerprints for multiple purposes, you’ll need to complete the Live Scan process separately for each request. Each submission will be linked to the appropriate ORI number and agency that requires the background check.

• What are the benefits of using Live Scan Fingerprinting over traditional ink fingerprinting?

  Live Scan fingerprinting offers several advantages over traditional ink fingerprinting, particularly in terms of accuracy, convenience, and processing speed. Here are the key benefits:

  1. 1. Faster Processing:
        Live Scan captures fingerprints electronically, allowing them to be submitted instantly to the appropriate agency (such as the FBI or state agencies like the Florida Department of Law Enforcement). This eliminates the need for mailing fingerprint cards, significantly speeding up the background check process. Results are typically processed much faster than with ink fingerprinting.
     2. Higher Accuracy:
        Live Scan technology produces higher-quality fingerprint images compared to ink fingerprints, reducing the chances of smudges or poor-quality prints. This lowers the likelihood of rejected fingerprints, saving time and effort.
     3. Less Mess and More Convenience:
        Traditional ink fingerprinting involves physical ink and cards, which can be messy and require additional care to ensure the prints are legible. Live Scan is a clean, digital process with no ink involved, making it much more convenient for both the technician and the individual being fingerprinted.
     4. Real-Time Feedback:
        With Live Scan, fingerprint technicians can immediately see the quality of the fingerprints on the screen. This allows them to retake any prints that are unclear or incomplete, minimizing the chances of rejection.
     5. Electronic Submission:
        Live Scan fingerprints are transmitted electronically to the appropriate background check agency, reducing mailing delays and the risk of lost or damaged fingerprint cards. It also improves the security of the submission process by transmitting the data directly to the agency.
     6. Widespread Acceptance:
        Many state and federal agencies, including the FBI and state licensing boards, prefer or require Live Scan for background checks because of its reliability and efficiency. It is commonly used for professional licensing, employment screening, and various legal and regulatory purposes.

  Overall, Live Scan fingerprinting provides a faster, more accurate, and convenient solution for background checks compared to traditional ink fingerprinting.

• Is Live Scan fingerprinting required for all types of background checks in Florida?

  No, Live Scan fingerprinting isn’t required for all background checks in Florida, but it is mandatory for many state-regulated purposes. Professions like healthcare, real estate, teaching, childcare, and others often require Live Scan, with fingerprints submitted electronically to the FDLE and FBI. It’s also required for concealed carry permits, adoption and foster care, and volunteer or employment roles involving vulnerable populations. However, for some private background checks—like rental applications or basic employment screening—a name-based check may be enough. In some cases, fingerprint cards (FD-258) can be used instead, especially for federal or out-of-state purposes. Always check with the requesting agency to confirm what’s required for your specific situation.

• Where can I find a Live Scan fingerprinting service provider in Florida?

  The easiest way to find a Live Scan provider in Florida is through Certifix Live Scan. Certifix offers convenient locations across the state, and you can search by city or zip code, choose your service type (including Florida FDLE submissions), and book your appointment online. This ensures you’re working with a certified provider authorized to submit fingerprints directly to the Florida Department of Law Enforcement (FDLE). For fast and reliable service, visit the Certifix website and select Florida Live Scan Submission (FDLE) to get started.

• How much does a Fingerprint Clearance Card cost in Arizona?

  The cost of obtaining a Fingerprint Clearance Card in Arizona is typically $67. This fee covers the processing of the application and the required state and federal background checks. You can pay this fee online during the application process through the Arizona Department of Public Safety (DPS), or include it with a mailed application.

  In some cases, specific organizations or employers may cover the cost for applicants, especially if it’s required for employment. Be sure to check with your employer or the agency requesting the card to see if any fee waivers or reimbursements are available.

  For more information or to apply, visit the Arizona DPS Fingerprint Clearance Card page.

• Where can I get a Fingerprint Clearance Card in Arizona?

  You can apply for a Fingerprint Clearance Card through the Arizona Department of Public Safety (DPS). As part of the process, you’ll need to submit your fingerprints. Certifix can help—enroll online to get your fingerprints captured and printed on an FD-258 card, which we’ll mail to you. You’ll then submit the card, your application, and payment to DPS. Once approved, your card will be mailed to you and is valid for six years.

• How do I get a fingerprint card in Arizona?

  The easiest way to get a fingerprint card in Arizona is to enroll online with Certifix. We’ll capture your fingerprints at a local location, print them onto an FD-258 card, and mail it to you. This card is commonly used for background checks, licensing, or employment. You can then submit the card with your application to the appropriate agency.

• How do I renew my Fingerprint Clearance Card in Arizona?

  To renew your Arizona Fingerprint Clearance Card, submit a renewal application and new fingerprints through the Arizona Department of Public Safety (DPS). Certifix makes it easy—just enroll online to get your fingerprints captured and printed on an FD-258 card. We’ll mail the card to you, and you’ll send it with your renewal application and fee (usually $67) to DPS. Start early to avoid any lapse in coverage—your renewed card will be valid for another six years.

• How long is an Arizona Fingerprint Clearance Card valid?

  Arizona Fingerprint Clearance Cards—both standard and Level 1—are valid for six years. To renew, you’ll need to submit a new application and undergo another background check through the Arizona Department of Public Safety (DPS). Certifix can help you get started with the required FD-258 fingerprint card. Be sure to renew before your card expires to avoid any delays in employment or licensing.

• What is a Level 1 Fingerprint Clearance Card in Arizona?

  A Level 1 Fingerprint Clearance Card is Arizona’s highest level of fingerprint background check, required for roles involving children, the elderly, or vulnerable adults—like teachers, foster parents, and certain healthcare workers. It involves a full review of your state and federal criminal history, with no time limit on past offenses.

  Some convictions automatically disqualify you, but you may apply for a good cause exception through the Arizona Board of Fingerprinting if eligible. Certifix can help you get started with the required FD-258 fingerprint card, which we’ll mail to you after capturing your fingerprints. The Level 1 card is valid for six years.

• Can a felon get a Fingerprint Clearance Card in Arizona?

  It depends on the type of felony. Some serious offenses—like violent crimes or child abuse—automatically disqualify you. But if your conviction isn’t on the disqualifying list, you may still be eligible. Even with a disqualifying offense, you can apply for a good cause exception through the Arizona Board of Fingerprinting to try to get approved. Certifix can help you get started by providing the required FD-258 fingerprint card for your application.

• Who can get an Arizona Fingerprint Clearance Card?

  Not everyone qualifies for an Arizona Fingerprint Clearance Card—you must pass a state and federal background check through the Arizona Department of Public Safety (DPS). These cards are typically required for jobs involving children, healthcare, real estate, or other sensitive roles.

  If you haven’t been convicted of a disqualifying offense, you can apply online with DPS. Certifix can help by providing the required FD-258 fingerprint card, which we’ll mail to you after capturing your fingerprints. You’ll then submit the card with your application and payment to DPS.

• Do I need a fingerprint card for fingerprinting in Arizona?

  Yes, many background checks, job applications, and licenses in Arizona require an FD-258 fingerprint card—especially when electronic fingerprinting (Live Scan) isn’t accepted. Certifix offers an easy solution: enroll online to get your fingerprints captured and printed on an FD-258 card, which we mail directly to you. Be sure to check with the requesting agency to confirm if a physical fingerprint card is required.

• Do in-home nannies in Arizona need a Fingerprint Clearance Card?

  Yes, most in-home nannies in Arizona are required to have a Fingerprint Clearance Card, especially when working through agencies or with families that request background checks. Certifix can help—enroll online to get your fingerprints captured and printed on an FD-258 card, which you’ll submit to the Arizona Department of Public Safety (DPS) as part of your application.

• Can the Arizona Board of Fingerprinting help with a suspended Fingerprint Clearance Card?

  Yes, if your Arizona Fingerprint Clearance Card is suspended due to certain criminal charges or convictions, you can apply to the Arizona Board of Fingerprinting for a good cause exception. This allows you to show that you’re not a risk to public safety. The board will review your case and may hold a hearing before deciding whether to reinstate your card. For more details, visit the Arizona Board of Fingerprinting website.

• Why can the Arizona DPS suspend my Fingerprint Clearance Card?

  The Arizona Department of Public Safety (DPS) can suspend your Fingerprint Clearance Card if you’re arrested, charged, or convicted of a disqualifying offense. This includes serious crimes like felonies or offenses involving children or violence. Suspension may also occur if you fail to report an arrest or if you’re awaiting a good cause exception review. DPS will notify you if your card is suspended, and you’ll have the chance to respond or appeal. Certifix provides fingerprinting only and is not involved in the suspension or appeal process.

• How do I fix errors on my fingerprint card in Arizona?

  If your fingerprint card has errors or poor-quality prints, the best solution is to get a new one. You can re-enroll online with Certifix to have your fingerprints recaptured and printed onto a fresh FD-258 card. Be sure to double-check that your personal information is accurate before submitting the new card to the requesting agency.

• How far back does the Level One Fingerprint Clearance Card background check go in Arizona?

  The Arizona Level One Fingerprint Clearance Card includes a full review of your state and federal criminal history—there’s no time limit. It can include offenses from many years ago. If you need fingerprinting for this process, Certifix offers a convenient FD-258 fingerprint card service to help you get started.

• How long is a Fingerprint Clearance Card valid in Arizona?

  Fingerprint Clearance Cards in Arizona, including IVP cards, are valid for six years. To renew, you’ll need to go through the fingerprinting and application process again with the Arizona Department of Public Safety (DPS). Certifix can help by providing the required FD-258 fingerprint card, which you’ll submit with your renewal application.

• How much does an Arizona fingerprint card cost?

  Certifix charges $40 for the first FD-258 fingerprint card and $10 for each additional copy. You can enroll online, get your fingerprints taken at a local location, and receive the printed card by mail. If you’re applying for a Fingerprint Clearance Card, you’ll also need to pay a separate $67 fee to the Arizona Department of Public Safety (DPS) when submitting your application.

• How much does the Arizona Level One Fingerprint Clearance Card cost?

  The application fee for a Level One Fingerprint Clearance Card through the Arizona Department of Public Safety (DPS) is about $67. This covers both the background check and processing. Certifix offers the required FD-258 fingerprinting service—you’ll receive your completed fingerprint card by mail and then submit it with your DPS application and payment. Fee waivers may be available for certain volunteer roles.

• How do I get an Arizona IVP Fingerprint Clearance Card?

  To apply for an IVP (Identity Verified Prints) Fingerprint Clearance Card, start by submitting an application through the Arizona Department of Public Safety (DPS). You’ll need to provide your fingerprints—Certifix can help with that. Just enroll online for our FD-258 Fingerprint Card Printing Service. We’ll capture your fingerprints, print them on an FD-258 card, and mail it to you. You’ll then submit the card, your application, and payment to DPS by mail. The IVP card is typically required for educators and childcare workers.

• How do I replace a lost Fingerprint Clearance Card in Arizona?

  If you’ve lost your Fingerprint Clearance Card, you can request a replacement through the Arizona Department of Public Safety (DPS) online portal. You’ll need to provide your personal details and pay a small replacement fee (usually around $5). Once submitted, your new card will be mailed to you. For the most accurate instructions, visit the official DPS website or call (602) 223-2279. Certifix does not issue or replace clearance cards—we only provide the fingerprinting service needed for new applications.

• How do I get a Fingerprint Clearance Card for real estate licensing in Arizona?

  To apply for a real estate license in Arizona, you’ll need a Fingerprint Clearance Card from the Arizona Department of Public Safety (DPS). Certifix makes it easy—just enroll online for our FD-258 Fingerprint Card Printing Service. We’ll capture your fingerprints, print them on an FD-258 card, and mail it to you. You’ll then submit the card, application, and payment to DPS as instructed on their website.

• Where can I get FD-258 fingerprint cards in Arizona?

  You can enroll online with Certifix for the FD-258 Fingerprint Card Printing Service. We capture your fingerprints at one of our Arizona locations and print them onto an FD-258 card, which is then mailed directly to you. This card is widely accepted by the Arizona Department of Public Safety and other agencies. Additional copies are available upon request. Applicants are responsible for mailing the card, along with any required forms and payment, to the appropriate agency.

• How can I obtain a fingerprint card in Florida?

  You can get a fingerprint card in Florida by visiting a certified provider like Certifix, which offers an FD-258 Fingerprint Card Printing Service. Your fingerprints will be captured digitally, printed on the card, and mailed directly to you. You can also enroll online for added convenience. Alternatively, many local law enforcement agencies provide ink fingerprinting services using the FD-258 card. You may also request fingerprint cards by mail from the Florida Department of Law Enforcement (FDLE). Once you have your completed card, be sure to fill it out accurately and submit it as instructed by the agency requesting your background check or license.

• Can I reuse a fingerprint card for multiple purposes?

  Yes, while the original fingerprint card cannot typically be reused once submitted, you can contact the Certifix support team to request a reprint of your fingerprint card for use with other application types. If you’ve already completed your fingerprints with Certifix, the support team can assist you in reprinting your fingerprints onto a new FD-258 card, which can then be submitted for a different application or purpose.

  Simply reach out to the Certifix support team for assistance with your reprint request.

• How many fingerprint cards are required for a concealed carry license in Florida?

  You only need one FD-258 fingerprint card to apply for a concealed carry license in Florida. The card must be completed by a certified fingerprint technician and submitted with your application to the Florida Department of Agriculture and Consumer Services (FDACS). You can have your fingerprints taken at a local law enforcement agency or through a certified provider like Certifix. Be sure to follow FDACS instructions carefully to ensure proper submission and avoid delays.

• Are there any fees associated with obtaining fingerprint cards in Florida?

  Yes, there are fees. Certifix charges $40 for the first FD-258 fingerprint card and $10 for each additional card. You can pay online by credit card when enrolling through the Certifix service selection page. This service includes professional fingerprint capture and mailing of the completed card to you. If you’re submitting the card for a background check, license, or other official use, keep in mind that agencies like the FDLE or FBI may charge additional processing fees, so it’s best to confirm those costs with the requesting agency.

• How do I correctly fill out a fingerprint card in Florida?

  To fill out a fingerprint card correctly in Florida, use the standard FD-258 card, which you can get from a local law enforcement agency, Certifix, or the Florida Department of Law Enforcement (FDLE). Fill in your personal details at the top, including your full name, date of birth, sex, race, height, weight, eye and hair color, Social Security number, citizenship, and place of birth. Include your ORI number if provided by the requesting agency. Leave the fingerprint section blank—this must be completed by a certified technician. Double-check your information, then submit the card with any required forms or fees.

  Want a faster option? You can skip the fingerprint card and submit your fingerprints electronically to FDLE using Certifix’s nationwide Live Scan service. Visit the Certifix service selection page and choose Florida Live Scan Submission (FDLE) to get started.

• Are there any specific instructions I should follow when having my fingerprints taken?

  Yes, there are several important instructions to follow to ensure your fingerprints are recorded correctly:

  1. Clean Hands:
     Before fingerprinting, wash your hands thoroughly to remove any oils or dirt that could affect the quality of the prints.
  2. Dry Fingers:
     Ensure your fingers are completely dry. Moisture on your fingers can cause smudges and poor-quality prints.
  3. Proper Positioning:
     The technician will guide you through the process, but make sure you roll each finger from one side to the other smoothly, without pressing too hard. This ensures a clear and complete print for each finger.
  4. Follow Instructions:
     Listen carefully to the instructions provided by the fingerprinting professional. They may ask you to adjust your finger pressure or angle to capture the best prints.
  5. No Smudging:
     Avoid moving or smudging your fingers on the card or scanner, as this can cause prints to be rejected. The technician will help guide the process to prevent this.
  6. Verify the Quality:
     After your fingerprints are recorded, the technician should verify that the prints are clear and readable. This ensures that your prints meet the required standards for processing.

  By following these instructions and relying on a professional fingerprinting service, you can avoid delays or the need to retake your prints.

• Can I complete a fingerprint card on my own, or is professional assistance required?

  While you can fill out the personal information on a fingerprint card by yourself, the actual fingerprinting must be done by a trained professional. This ensures the fingerprints are taken correctly and meet the necessary quality standards for background checks or licensing. Most agencies, such as law enforcement offices or certified Live Scan providers like Certifix, offer professional fingerprinting services to ensure your prints are properly captured. Attempting to take your own fingerprints may result in poor-quality prints, leading to delays or rejections in processing.

• What should I do after filling out the fingerprint card?

  1. Review for Accuracy:
     After filling out the fingerprint card, carefully review all personal details such as your name, date of birth, and social security number, as well as the quality of your fingerprints. Ensuring this accuracy can prevent delays in processing.
  2. Include Necessary Forms:
     Depending on the purpose (e.g., firearm licensing or employment), you may need to include additional forms or authorization letters with your fingerprint card submission. Check the agency’s requirements to avoid missing any crucial documentation.
  3. Prepare Payment:
     Confirm whether any fees are required for processing the fingerprint card. Most agencies accept payments via check or money order, and they should be made out to the appropriate recipient. Be sure to include this payment with your submission.
  4. Submit the Fingerprint Card:
     Mail the completed fingerprint card, forms, and payment to the correct agency, ensuring that the address is accurate. Some agencies allow in-person submission, so check if this is an option if you prefer.
  5. Track Your Submission (if applicable):
     If you are provided with a Transaction Control Number (TCN) or similar tracking number during the process, keep it for your records. This allows you to track the progress of your background check or licensing application.
  6. Wait for Processing:
     Once submitted, it typically takes a few weeks for the processing to be completed. If you are applying for something with a deadline, make sure to submit well in advance to account for processing time.

• How can I get fingerprint cards for firearm licensing in Florida?

  To get fingerprint cards for firearm licensing in Florida, you can visit a certified provider like Certifix Live Scan to have your fingerprints taken and printed on an FD-258 card. You can also enroll online using Certifix’s FD-258 Fingerprint Card Printing Service—your fingerprints will be captured and the card will be mailed to you. Some local law enforcement agencies also offer fingerprinting. Once you have your completed fingerprint card, submit it to the Florida Department of Agriculture and Consumer Services as part of your firearm license application.

• What is the process for requesting fingerprint cards by mail from the Florida Department of Law Enforcement (FDLE)?

  If you need fingerprint cards for submission to the FDLE, you can request them by mail. Write a letter to the FDLE including your full name, mailing address, the reason for your request (e.g., background check, employment, licensing), and your contact details. Send your request to:

  Florida Department of Law Enforcement
  Attn: Criminal History Services
  PO Box 1489
  Tallahassee, FL 32302
  Phone: (850) 410-8161
  Email: bgc@fdle.state.fl.us

  After processing, FDLE will mail the fingerprint cards to the address you provided. You can then have your fingerprints taken at a local police department or certified fingerprinting provider, such as Certifix, and submit the completed cards along with any required forms and fees to the appropriate agency.

  Looking for a faster option?
  Instead of using fingerprint cards, you can take advantage of Certifix’s nationwide Live Scan services to submit your fingerprints electronically and directly to FDLE, which speeds up the process significantly. To use this faster method, visit the Certifix service selection page and choose the Florida Live Scan Submission (FDLE) option.

• Where can I get fingerprint cards in Florida?

  You can get fingerprint cards in Florida by enrolling online through Certifix’s FD-258 Fingerprint Card Printing Service. This service allows you to have your fingerprints captured and printed onto an official FD-258 card, which will be mailed directly to you. The card is accepted by most state and federal agencies for background checks, licensing, immigration, and other applications. To get started, visit the Certifix service selection page and choose the FD-258 Fingerprint Card Printing option.

• How do I open a Live Scan account with Certifix?

  To open a Certifix Live Scan account, fill out the application form on our website’s Open a Live Scan Account page. Our team will contact you with further instructions after reviewing your application.

• What are the benefits of opening a Live Scan account?

  By opening an account, your business can streamline the fingerprinting process for multiple applicants, access volume discounts, and use our online payment portal to track and manage invoices.

• Who qualifies for a Certifix Live Scan account?

  Organizations, businesses, and government agencies that require Live Scan fingerprinting for employees, contractors, or volunteers can apply for a Certifix account.

• How do I pay my Certifix account invoices?

  You can pay your invoices through our online payment portal or by contacting our billing department at (800) 710-1934 ext. 4 or emailing billing@certifixlivescan.com.

• Can I view and manage my invoices online?

  Yes, account holders can view, manage, and pay invoices online through the Certifix billing portal. If you haven’t been set up for the portal, contact us at billing@certifixlivescan.com or (866) 278-2551 for assistance.

• What payment methods are accepted for billing?

  Certifix accepts credit/debit cards, checks, money orders, and electronic transfers. Check with our billing department for more specific details.

• Are there volume discounts available for account holders?

  Yes, Certifix offers volume discounts for organizations with high fingerprinting needs. Contact us for details based on your expected volume.

• How do I update my billing information or payment method?

  You can update your billing information or payment method by logging into the Certifix billing portal or by contacting our billing department directly.

• Can I get a detailed breakdown of charges on my invoice?

  Yes, your invoice will include a detailed breakdown of charges. If you have any questions, you can contact our billing department for clarification.

• What should I do if I have questions about my account or invoice?

  For any account or billing-related questions, you can reach our billing team at billing@certifixlivescan.com or call (800) 710-1934 ext. 4.

• Are mobile fingerprinting services available nationwide?

  Currently, Certifix offers mobile fingerprinting services in California and Florida. Contact us to check availability in your area within these states.

• Can I get my results faster with mobile fingerprinting?

  The results processing time is the same whether you use mobile services or visit a location. Typically, results are processed within 24 to 72 hours.

• What documents do I need for mobile fingerprinting?

  You will need a valid photo ID and any necessary forms provided by your requesting agency, such as a Request for Live Scan Service Form or ORI number.

• How long does it take to complete mobile fingerprinting?

  The process typically takes 5 to 10 minutes per person, but the total time depends on the number of individuals being fingerprinted.

• What is the minimum number of people required for mobile fingerprinting?

  While mobile services are available for individuals, some providers may require a minimum number of people for on-site visits. Contact us for specific group size requirements.

• Can mobile fingerprinting be done for both Live Scan and ink card services?

  Yes, mobile fingerprinting can be used for both Live Scan and FD-258 ink card fingerprinting.

• Are there additional fees for mobile fingerprinting services?

  Yes, mobile services typically include additional convenience fees depending on the location and group size. Please contact us for specific pricing details.

• Who can benefit from mobile fingerprinting services?

  Mobile fingerprinting is ideal for businesses, organizations, or groups that need multiple people fingerprinted at one time or for individuals who cannot travel to a fingerprinting location.

• How do I schedule a mobile fingerprinting appointment?

  To schedule mobile fingerprinting, simply fill out the request form on our website with your details and preferred appointment time. Our team will review your request and contact you to confirm availability. You can also reach out to our support team directly if you have questions or need help scheduling.

• What is mobile fingerprinting?

  Mobile fingerprinting is a convenient service where a trained technician travels to your location—such as your home, office, or event site—to collect your fingerprints. Depending on your needs, the technician can capture your prints using Live Scan (electronic submission) or on an ink fingerprint card (FD-258). This service is ideal for individuals, groups, or businesses that need background checks but prefer not to visit a fingerprinting center.