TLC Group Services

Frequently Asked Questions

• What is the difference between California Live Scan and ink fingerprinting?

  California Live Scan captures fingerprints electronically and submits them directly to government agencies, making it faster and more accurate. Ink fingerprinting uses physical fingerprint cards that must be mailed and is typically used for out-of-state or specific agency requests.

• How should I prepare for a California Live Scan appointment?

  Bring your completed Live Scan Request Form and a valid photo ID. Ensure your hands are clean and free of cuts, and confirm any fees or payment requirements in advance. Scheduling an appointment is recommended.

• What are the steps for completing California Live Scan fingerprinting?

  Start by obtaining a completed Live Scan Request Form (BCIA 8016) from the requesting agency. Visit a certified Live Scan provider with your form, photo ID, and payment if required. Fingerprints are captured electronically and submitted to the appropriate agencies.

• What is California Live Scan fingerprinting used for?

  California Live Scan is commonly required for employment, professional licensing, certifications, volunteer work, and other state-regulated background checks. Requirements vary by agency and application type.

• Does The UPS Store offer Live Scan fingerprinting?

  Some UPS Store locations offer Live Scan fingerprinting through third-party providers, but availability varies. Contact your local store to confirm. For consistent availability, use the Certifix location search to find a certified provider.

• How do I get fingerprint clearance in California?

  Fingerprint clearance in California requires submitting fingerprints through Live Scan using the correct ORI number provided by the requesting agency. Fingerprints are captured electronically and sent to the California DOJ and, if required, the FBI. Results are delivered directly to the requesting agency.

• How long does fingerprint clearance take in California?

  Fingerprint results are typically processed within a few days, though some submissions may take up to a week or longer depending on the agency and fingerprint quality. Results are sent directly to the requesting agency.

• What do I need to complete a Live Scan in California?

  To complete a California Live Scan, you’ll need a completed Request for Live Scan Service form (BCIA 8016) from the requesting agency and a valid government-issued photo ID. Fees may apply unless the agency provides a billing number. You can also enroll online in advance to enter your information and pay ahead of time. After enrolling, you’ll receive a Token to present at the location, which helps speed up the fingerprinting process. Enroll online for California Live Scan.

• How much does Live Scan or fingerprint card processing typically cost?

  Costs vary based on the service type and requesting agency. Live Scan fees generally include a provider service fee and applicable government processing fees. Fingerprint card services typically charge a flat fee for fingerprint capture and card printing, with additional agency processing fees determined separately.

• How can I request a copy of my fingerprint-based record in California?

  To request a personal record review in California, submit your fingerprints through a California DOJ Record Review Live Scan. The California Department of Justice will mail the results directly to you. More information about the DOJ record review process is available on the California Attorney General’s website: California DOJ Record Review.

  If you also need an FBI Identity History Summary, you must enroll separately for an FBI fingerprint-based background check by selecting the FBI service during enrollment. Request an FBI fingerprint-based background check.

• How much does a Live Scan cost in California?

  Live Scan fees in California vary depending on the requesting agency and whether state or federal processing is required. Fees typically include a service fee charged by the provider and government processing fees set by the California DOJ and FBI, if applicable. Some agencies cover these fees using a billing number.

• Where can I get fingerprinted near me in California?

  You can get fingerprinted at a certified Certifix Live Scan location by searching by city or zip code. Certifix locations offer California Live Scan fingerprinting and fingerprint card services for a wide range of background check and licensing needs.