How Can
We Help?

Frequently Asked Questions

How do I check the status of my Live Scan results?

For California Applicants:

You need to contact your “Requesting Agency”, you can find the information for your requesting agency on the Request for Live Scan form that you used when submitting your live scan transaction.

To check the status of your live scan, you can visit the DOJ website by clicking here.

You will need the following information:

  • Your date of birth (DOB)
  • The 10-digit Automated Transaction Identifier (ATI) number that is located at the bottom of the Live Scan Applicant Request form.


Check The Status of Your Live Scan

For Requesting Agencies in California:

Questions regarding applicant transactions can be emailed to: