How Can
We Help?

Frequently Asked Questions

If I made a mistake on my Live Scan form and it was already submitted, can I change it?

Once submitted to the DOJ, we cannot correct/change any information.

You will need to complete a new Live Scan form with the correct information and pay the fees for a new Live Scan.

You may wait to get a rejection letter, as the Live Scan may still pass, but this could cause the process to take longer.

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