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Frequently Asked Questions

Certifix Accounts

What do I need to set up a Certifix account for my business or organization? Back to top

To set up a Certifix account, your business or organization must need fingerprinting or background check services for employees, applicants, or members. You can get started by submitting an account request through Certifix, and a representative will guide you through the setup process and any required details.

If my requesting agency has an account with Certifix, can I go to any of your locations? Back to top

Yes. If your requesting agency has a Certifix account, you can visit any Certifix location after enrolling online and entering the agency’s Certifix account number during enrollment.

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