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Frequently Asked Questions

General Fingerprinting

What fingerprinting services are available at this location? Back to top

This location provides fingerprint capture services for FBI fingerprint-based background checks and FD-258 fingerprint card services. Fingerprints are captured electronically using Live Scan technology to ensure high-quality images for FBI submission or fingerprint card printing.

Can I get an FBI background check at this location? Back to top

Yes. This location captures fingerprints electronically for FBI fingerprint-based background checks. Your results are delivered online through a secure portal, where you can download your FBI Identity History Summary Report. You also have the option to request a physical copy of the FBI report to be mailed to you.

What is FD-258 fingerprint card printing? Back to top

FD-258 fingerprint card service involves capturing your fingerprints electronically using Live Scan equipment. Your fingerprints are then professionally printed onto an official FD-258 fingerprint card. In most cases, the completed fingerprint card is mailed to you after the appointment. Some locations may offer on-site printing.

How long does the fingerprinting appointment take? Back to top

Most appointments take approximately 10 to 15 minutes. This includes ID verification and electronic fingerprint capture. Processing times after submission depend on the requesting agency.

Do I need to bring my own fingerprint card? Back to top

No. You do not need to bring a fingerprint card. We capture your fingerprints electronically and provide the fingerprint card as part of the service. Additional copies may be available upon request.

Can I use an FD-258 fingerprint card for different agencies? Back to top

Yes. FD-258 fingerprint cards are widely accepted by U.S. federal agencies, state agencies, licensing boards, and international authorities. This service is especially useful when electronic submissions are not available or when agencies require physical fingerprint cards.

Why use Live Scan for fingerprint cards instead of ink? Back to top

Live Scan fingerprint capture is cleaner, faster, and more accurate than traditional ink fingerprinting. Electronic capture allows technicians to review fingerprint quality at the time of capture, helping reduce common issues such as smudges, incomplete prints, and rejections. If a fingerprint card needs to be resubmitted, we offer free recapture and mailing of the replacement FD-258 card.

What identification do I need to bring to my fingerprinting appointment? Back to top

To verify your identity, please bring two forms of identification to your fingerprinting appointment. At least one ID must be from the primary ID list and must match your current legal name and date of birth. Additionally, at least one ID must show your current valid U.S. address. Please review our ID requirements before your appointment to ensure you bring acceptable documents.

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