What happens if my fingerprints are rejected by FDLE?
If your fingerprints are rejected by FDLE, it’s usually due to fingerprint quality issues. The requesting agency will be notified, and you may be allowed to resubmit your fingerprints within a specified time frame. FDLE generally permits a reprint if the rejection was due to quality.
If fingerprints are rejected more than once, the requesting agency may require an alternate process, such as a name-based background check. For next steps, follow the instructions provided by the agency or contact Certifix for guidance.
